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About Frank Leistner

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Frank Leistner (Zurich, Switzerland), former Chief Knowledge Officer for SAS Global Professional Services, has been in the IT industry for more than 20 years, beginning as a systems programmer for Nixdorf Computer in his native Germany, and working from 1989 to 1993 for Siemens-Nixdorf in a liaison role out of Mountain View, California, focusing on the development of UNIX multiprocessor operating systems. In 1993, Leistner joined business analytics company SAS, and shifted his focus to application development and field consulting. Based on his experiences in the field, he founded the SAS knowledge management program in 1997. Until leaving SAS in 2012 he led a whole range of knowledge management initiatives.

Between 1999 and 2003, Leistner worked with the Institute for Knowledge Management led by IBM. In 2003, he was invited to the Harvard Graduate School of Education Learning Innovation Laboratory (LILA) roundtable. From 2005 to 2009, he worked with the Babson Working Knowledge Center, led by Thomas Davenport and Laurence Prusak, two of the key pioneers of knowledge management. He is also on the board of the Swiss Knowledge Management Forum (SKMF). He has presented at numerous conferences and given keynotes in Europe and the United States about knowledge management, talent management, and social media topics.

You can visit his Web site at http://masterknowledgeflow.ch.

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Connecting Organizational Silos: Taking Knowledge Flow Management to the Next Level with Social Media book cover Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work book cover

Connecting Organizational Silos: Taking Knowledge Flow Management to the Next Level with Social Media

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Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work

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