Knowledge Base

SAS® IT Resource Management

SAS IT Resource Management 3.6 runs on SAS 9.4. The following documentation applies to that release.

Usage and Reference Documentation

  • What's New in SAS IT Resource Management 3.6  PDF  |  HTML
  • SAS IT Resource Management 3.6: Overview  PDF  |  HTML
  • SAS IT Resource Management 3.6: Administrator's Guide  PDF  |  HTML
  • SAS IT Resource Management 3.6: Reporting Guide  PDF  |  HTML
  • SAS IT Resource Management 3.6: Report Center Guide  PDF  |  HTML
  • Accessibility for the ITRM Report Center HTML
  • Guide to Operating SAS IT Resource Management 3.6 without a Middle Tier  PDF  |  HTML
  • System Requirements--SAS IT Resource Management 3.6 HTML
  • Mean Time Between Failure in SAS IT Resource Management PDF
  • Help for SAS IT Resource Management 3.6 is accessible within the product.
  • SAS IT Resource Management Adapter 3.6 for SAP: User's Guide   PDF  |  HTML

Migration Documentation

  • SAS IT Resource Management 3.6: Migration Guide  PDF  |  HTML

Metrics Documentation

  • Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management PDF
  • SAS IT Resource Management 3.6: Supplied Staged and Aggregation Tables for Supported Adapters
    • SAS IT Resource Management 3.6 Data Model HTML
    • SAS IT Resource Management 3.6 Data Model Changes from SAS IT Resource Management 3.5 HTML

Samples of Supplied Reports

  • SAS IT Resource Management 3.6: Supplied Report Samples HTML

Additional details about SAS IT Resource Management 3.6 that may not yet be reflected in the references on this page can be found in SAS Usage Note SN 55023.

SAS IT Resource Management 3.5 runs on SAS 9.4. The following documentation applies to that release.

Usage and Reference Documentation

  • What's New in SAS IT Resource Management 3.5  PDF  |  HTML
  • SAS IT Resource Management 3.5: Overview  PDF  |  HTML
  • SAS IT Resource Management 3.5: Administrator's Guide  PDF  |  HTML
  • SAS IT Resource Management 3.5: Reporting Guide  PDF  |  HTML
  • SAS IT Resource Management 3.5: Report Center Guide  PDF  |  HTML
  • Accessibility for the ITRM Report Center HTML
  • Guide to Operating SAS IT Resource Management without a Middle Tier  PDF  |  HTML
  • System Requirements--SAS IT Resource Management 3.5 (Non-distributed Mode) HTML

    Additional details about SAS IT Resource Management 3.5 that may not yet be reflected in the references on this page can be found in SAS Usage Note SN 53140.

  • System Requirements--SAS IT Resource Management 3.5 (Distributed Mode) HTML
  • Mean Time Between Failure in SAS IT Resource Management PDF
  • Help for SAS IT Resource Management 3.5 is accessible within the product.
  • SAS IT Resource Management Adapter 3.5 for SAP: User's Guide   PDF  |  HTML

Migration Documentation

  • SAS IT Resource Management 3.5: Migration Guide  PDF  |  HTML

Metrics Documentation

  • Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management PDF
  • SAS IT Resource Management 3.5: Supplied Staged and Aggregation Tables for Supported Adapters
    • SAS IT Resource Management 3.5 Data Model HTML
    • SAS IT Resource Management 3.5 Data Model Changes from SAS IT Resource Management 3.4 HTML

Samples of Supplied Reports

  • SAS IT Resource Management 3.5: Supplied Report Samples HTML

SAS IT Resource Management 3.4 runs on SAS 9.4. The following documentation applies to that release.

Usage and Reference Documentation

  • What's New in SAS IT Resource Management 3.4  PDF  |  HTML
  • SAS IT Resource Management 3.4: Overview  PDF  |  HTML
  • SAS IT Resource Management 3.4: Administrator's Guide  PDF  |  HTML
  • SAS IT Resource Management 3.4: Reporting Guide  PDF  |  HTML
  • SAS IT Resource Management 3.4: Report Center Guide  PDF  |  HTML
  • Accessibility for the ITRM Report Center HTML
  • SAS IT Resource Management Adapter 3.4 for SAP: User's Guide   PDF  |  HTML
  • System Requirements--SAS IT Resource Management 3.4 HTML  Additional details about SAS IT Resource Management 3.4 that may not yet be reflected in the references on this page can be found in SAS Usage Note SN 51222.
  • Help for SAS IT Resource Management 3.4 is accessible within the product.

Migration Documentation

  • SAS IT Resource Management 3.4: Migration Guide  PDF  |  HTML

Metrics Documentation

  • Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management PDF
  • SAS IT Resource Management 3.4: Supplied Staged and Aggregation Tables for Supported Adapters
    • SAS IT Resource Management 3.4 Data Model HTML
    • SAS IT Resource Management 3.4 Data Model Changes from SAS IT Resource Management 3.3 Hot Fix H33002 HTML

Samples of Supplied Reports

  • SAS IT Resource Management 3.4: Supplied Report Samples HTML

SAS IT Resource Management 3.3 runs on SAS 9.3. The following documentation applies to that release.

Usage and Reference Documentation

  • What's New in SAS IT Resource Management 3.3  PDF  |  HTML
  • SAS IT Resource Management 3.3: Overview  PDF  |  HTML
  • SAS IT Resource Management 3.3: Administrator's Guide  PDF  |  HTML
  • SAS IT Resource Management 3.3: Gallery Manager User's Guide  PDF  |  HTML
  • SAS IT Resource Management 3.3: Reporting Guide  PDF  |  HTML
  • SAS IT Resource Management Adapter 3.3 for SAP: User's Guide   PDF  |  HTML
  • System Requirements--SAS IT Resource Management 3.3 HTML
  • Technical Paper: "Assigning Unique Application Servers to SAS IT Resource Management Data Tier" PDF
  • Help for SAS IT Resource Management 3.3 is accessible within the product.

Migration Documentation

  • SAS IT Resource Management 3.3: Migration Guide  PDF  |  HTML

Metrics Documentation

  • Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management PDF
  • SAS IT Resource Management 3.3: Supplied Staged and Aggregation Tables for Supported Adapters
    • SAS IT Resource Management 3.3 Data Model HTML
    • SAS IT Resource Management 3.3 Data Model Changes from SAS IT Resource Management 3.21 HTML
    • SAS IT Resource Management 3.3 ITRM and MXG Column Mapping HTML

Samples of Supplied Reports

  • SAS IT Resource Management 3.3: Supplied Report Samples HTML

Additional details about SAS IT Resource Management 3.3 that may not yet be reflected in the references on this page can be found in SAS Usage Note 46054.

SAS IT Resource Management 3.21 runs on SAS 9.3. The following documentation applies to that release.

Note: No changes were made to SAS IT Resource Management 3.2: Gallery Manager User's Guide, Second Edition or SAS IT Resource Management 3.2: Supplied Report Samples. The functionality for 3.21 is identical to 3.2.

Usage and Reference Documentation

  • Introduction to SAS IT Resource Management 3.21  PDF  |  HTML
  • SAS IT Resource Management 3.21: Administrator's Guide - for use with SAS Enterprise Guide 4.3  PDF  |  HTML
  • SAS IT Resource Management 3.21: Administrator's Guide - for use with SAS Enterprise Guide 5.1*  PDF  |  HTML
  • SAS IT Resource Management 3.2: Gallery Manager User's Guide, Second Edition  PDF  |  HTML
  • SAS IT Resource Management 3.21: Reporting Guide - for use with SAS Enterprise Guide 4.3  PDF  |  HTML
  • SAS IT Resource Management 3.21: Reporting Guide - for use with SAS Enterprise Guide 5.1*  PDF  |  HTML
  • SAS IT Resource Management 3.2: Glossary  PDF  |  HTML
  • SAS IT Resource Management Adapter 3.21 for SAP: User's Guide PDF
  • SAS IT Resource Management 3.21: System Requirements HTML
  • Technical Paper: "Assigning Unique Application Servers to SAS IT Resource Management Data Tier" PDF
  • Help for SAS IT Resource Management 3.21 is accessible within the product.

Migration Documentation

  • SAS IT Resource Management 3.21: Migration Documentation - for use with SAS Enterprise Guide 4.3  PDF  |  HTML
  • SAS IT Resource Management 3.21: Migration Documentation - for use with SAS Enterprise Guide 5.1*  PDF  |  HTML

* SAS Enterprise Guide 4.3 and SAS Enterprise Guide 5.1 require different versions of SAS IT Resource Management 3.21 to accommodate the availability of that product for 64-bit client systems. Accordingly, different versions of the Administrator's Guide, Reporting Guide, and Migration Documentation are required to support SAS Enterprise Guide.

Metrics Documentation

  • Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management HTML
  • SAS IT Resource Management 3.21: Supplied Staged and Aggregation Tables for Supported Adapters
    • SAS IT Resource Management 3.21 Data Model HTML
    • SAS IT Resource Management 3.21 Data Model Changes from SAS IT Resource Management 3.2 HTML
    • SAS IT Resource Management 3.21 ITRM and MXG Column Mapping HTML

Samples of Supplied Reports

  • SAS IT Resource Management 3.2: Supplied Report Samples HTML

SAS IT Resource Management runs on SAS 9.2

Usage and Reference Documentation

  • What's New in SAS IT Resource Management 3.2, Second Edition  PDF  |  HTML
  • Introduction to SAS IT Resource Management 3.2, Second Edition  PDF |  HTML
  • SAS IT Resource Management 3.2: Administrator's Guide, Second Edition  PDF  |  HTML
  • SAS IT Resource Management 3.2: Gallery Manager User's Guide, Second Edition  PDF |  HTML
  • SAS IT Resource Management 3.2: Reporting Guide, Second Edition  PDF  |  HTML
  • SAS IT Resource Management 3.2: Glossary  PDF  |  HTML
  • SAS IT Resource Management Adapter 3.2 for SAP: User's Guide, Second Edition PDF
  • System Requirements PDF
  • Technical Paper: "Assigning Unique Application Servers to SAS IT Resource Management Data Tier" PDF
  • Help for SAS IT Resource Management 3.2 is accessible within the product.

Migration Documentation

  • SAS IT Resource Management 3.2: Migration Documentation, Second Edition  PDF  |  HTML

Metrics Documentation

  • Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management HTML
  • SAS IT Resource Management 3.2: Supplied Staged and Aggregation Tables for Supported Adapters
    • SAS IT Resource Management 3.2 Data Model HTML
    • SAS IT Resource Management 3.2 Data Model Changes from SAS IT Resource Management 3.1.1 HTML
    • SAS IT Resource Management 3.2 ITRM and MXG Column Mapping HTML

Samples of Supplied Reports

  • SAS IT Resource Management 3.2: Supplied Report Samples HTML

IT Resource Management Listserv

A listserv is available for IT Resource Management customers to exchange information and participate in discussions about IT Resource Management.

  • To subscribe to the listserv, send e-mail to listserv@listserv.sas.com with the message: SUBSCRIBE ITMS-L firstname lastname
  • To unsubscribe to the listserv, send e-mail to listserv@listserv.sas.com with the message: UNSUBSCRIBE ITMS-L
  • To post messages to the listserv, send e-mail to ITMS-L@sas.com. You can send messages to the listserv only if you subscribe to the listserv.

What's New

  • Collector Support Updates for 2.7 HTML
  • Collector Support Updates for 2.6 HTML
  • Server Set-Up Guide HTML

Usage and Reference Documentation

  • Getting Started with SAS IT Resource Management 2 PDF
  • SAS IT Resource Management 2.7: User's Guide PDF
  • SAS IT Resource Management 2.7: Macro Reference PDF
  • SAS IT Resource Management: Glossary PDF
  • SAS IT Management Adapter 2.7 for SAP: User's Guide PDF

Migration Documentation

  • Migrate to SAS 9 PDF
  • Migrate to SAS, Version 8 PDF