Contact SAS Technical Support

If you are unable to solve a problem or answer a question using our self-help resources,
open a track to get world-class technical support for your SAS® software


Before you contact SAS Technical Support, gather the following information to ensure quick and efficient service:

  • Products and versions
  • Operating system
  • Site number (See Locating Your SAS Site Number for assistance.)
  • Problem details (including errors and logs)
  • Troubleshooting steps you have taken

For tips about contacting SAS Technical Support, see SAS Note 57691.
For general information about SAS support services, see SAS Technical Support Services and Policies.

Communicate with us via the channel of your choice.


(In US and Canada)

(International Calls to US Headquarters)

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