SUPPORT / SAMPLES & SAS NOTES
 

Support

Usage Note 70267: Supplemental installation and configuration instructions for SAS® IT Resource Management 3.12

DetailsAboutRate It

SAS Technical Support will update this SAS Note with important information about the installation and configuration of SAS IT Resource Management 3.12. Bookmark this note and refer to it when performing those activities.

z/OS Environments Only

When you configure SAS IT Resource Management on the middle-tier with a metadata server in the z/OS operating environment, the SAS® Deployment Wizard might fail. The wizard can fail if the SAS® Environment Manager Service Account (sasevs) is not defined. For more information, see SAS Note 53273, "The SAS® Deployment Wizard fails when you configure SAS® Environment Manager if the metadata server is in a z/OS operating environment."

Windows Environments Only

You might encounter SSL errors in SAS IT Resource Management 3.12 jobs. For more information, see SAS Note 62089, "You receive 'The certificate chain was issued by an authority that is not trusted' when you run jobs in SAS® IT Resource Management 3.9 under Windows."

Windows and Linux Sites Only  

When you execute staging jobs, the adapter jobs logs might contain unnecessary messages related to "MVA_DSIO.OPEN_CLOSE" and "_DISARM." For more information, see SAS Note 62086, "Unnecessary messages such as 'MVA_DSIO.OPEN_CLOSE| _DISARM' might be written to the log file when you execute jobs."

ITRM Middle Tier Security

Be sure to review the setting of the Same-Site Cookie attribute in the SAS® 9.4 Intelligence Platform: Middle-Tier Administration Guide manual. You should configure the Same-Site Cookie attribute for each instance of SAS® Web Application Server.

ITRM Report Center Web Application

After authenticating to the Report Center web application, you might be prompted for credentials again when viewing the first report. For more information, see SAS Note 70346, "ITRM 3.12 Report Center web application will prompt you again for credentials to view the first report."

All Environments

To support the inclusion of MSU and MIPS columns in staged tables for the IBM SMF adapter, SAS IT Resource Management supplies an initial copy of the ITMS_SMF_LSPRDATA SAS data set. The version of the Large System Performance Reference (LSPR) table that formed the basis for the latest table was for the z/OS V2 R4 operating system. For information about how to update the ITMS_SMF_LSPRDATA SAS data set using a URL, see Method 1 of the "Methods for Including MIPS and MSU Columns in Staging Tables" section in the SAS® IT Resource Management: Administrator's Guide (for your release of the product). Modify the FILENAME statement to point to the relevant web page for your operating system release.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS IT Resource Managementz/OS3.129.4 TS1M8
Microsoft® Windows® for x643.129.4 TS1M8
Microsoft Windows 8 Enterprise 32-bit3.129.4 TS1M8
Microsoft Windows 8 Enterprise x643.129.4 TS1M8
Microsoft Windows 8 Pro 32-bit3.129.4 TS1M8
Microsoft Windows 8 Pro x643.129.4 TS1M8
Microsoft Windows 8.1 Enterprise 32-bit3.129.4 TS1M8
Microsoft Windows 8.1 Enterprise x643.129.4 TS1M8
Microsoft Windows 8.1 Pro 32-bit3.129.4 TS1M8
Microsoft Windows 8.1 Pro x643.129.4 TS1M8
Microsoft Windows 103.129.4 TS1M8
Microsoft Windows 113.129.4 TS1M8
Microsoft Windows Server 20083.129.4 TS1M8
Microsoft Windows Server 2008 R23.129.4 TS1M8
Microsoft Windows Server 2008 for x643.129.4 TS1M8
Microsoft Windows Server 2012 Datacenter3.129.4 TS1M8
Microsoft Windows Server 2012 R2 Datacenter3.129.4 TS1M8
Microsoft Windows Server 2012 R2 Std3.129.4 TS1M8
Microsoft Windows Server 2012 Std3.129.4 TS1M8
Microsoft Windows Server 20163.129.4 TS1M8
Microsoft Windows Server 20193.129.4 TS1M8
Microsoft Windows Server 20223.129.4 TS1M8
Windows 7 Enterprise 32 bit3.129.4 TS1M8
Windows 7 Enterprise x643.129.4 TS1M8
Windows 7 Home Premium 32 bit3.129.4 TS1M8
Windows 7 Home Premium x643.129.4 TS1M8
Windows 7 Professional 32 bit3.129.4 TS1M8
Windows 7 Professional x643.129.4 TS1M8
Windows 7 Ultimate 32 bit3.129.4 TS1M8
Windows 7 Ultimate x643.129.4 TS1M8
64-bit Enabled AIX3.129.4 TS1M8
64-bit Enabled Solaris3.129.4 TS1M8
Linux for x643.129.4 TS1M8
Solaris for x643.129.4 TS1M8
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.