The SAS Environment Manager Service Account might fail when you configure a SAS^® Intelligence Platform or related SAS product (such as SAS^® IT Resource Management) with the metadata server under z/OS. The problem occurs during the configuration of the mid-tier machine. This message appears in the SAS Deployment Wizard:

Unable to connect. This may be due to invalid credentials (user ID and/or password),
incorrect connection information (host and/or port), or no server running.

Circumvention

To circumvent this issue when this error appears, you can create the account manually using the following steps:

1. Install the client tier products from your order on a different machine at your site. You must use a different machine because you cannot have multiple invocations of the SAS Deployment Wizard running concurrently.


2. Start SAS^® Management Console on the second machine and connect to your metadata server under z/OS.


3. Create a new SAS Environment Manager Super Users group in the metadata by selecting Actions, New, and then Group.


1. On the General tab, enter the following values:
Name: SAS_EV_Super_User Display Name: SAS Environment Manager Super Users Description: SAS Environment Manager Super Users
2. Click OK to create this user group.


4. Create a new SAS Environment Manager App Server Tier Users group in the metadata by selecting Actions, New, and then Group.


1. On the General tab, enter the following values:
Name: SAS_EV_AppServer_Tier Display Name: SAS Environment Manager App Server Tier Users Description: SAS Environment Manager App Server Tier Users
2. Click OK to create this user group.


5. Create a new SAS Environment Manager Guests group in the metadata by selecting Actions, New, and then Group.


1. On the General tab, enter the following values:
Name: SAS_EV_Guest Display Name: SAS Environment Manager Guests Description: SAS Environment Manager Guests
2. Click OK to create this user group.


6. Create a new SAS Environment Manager Service Account user in the metadata by selecting Actions, New, and then User.


1. On the General tab, enter the following values:
Name: sasevs Display Name: SAS Environment Manager Service Account
2. On the Groups and Roles tab, select add for the following groups/roles from the Available Groups and Roles panel to the Member of panel:
• Metadata Server: unrestricted
• SAS Administrators
• SAS Environment Manager Super Users
3. On the Accounts tab, click Update to create an Internal Account for the new user.


4. A dialog box appears, showing an internal account of sasevs@saspw. Enter a password for this internal account and then confirm it.
5. Click OK to create this new user.



7. Assign the SAS Environment Manager Super Users group to the SAS Administrator user.


1. Click SAS Administrator under the User Manager window.
2. On the Groups and Roles tab, add the SAS Environment Manager Super Users group from the Available Groups and Roles panel to the Member panel.
3. Click OK to save the user change.
8. In the SAS Deployment Wizard on your mid-tier machine, select Retry from the error screen.

Operating System and Release Information