Welcome to Tracks!
Tracks is an online tool that enables you to check the status of any problems or questions that you have submitted to SAS Technical Support. Getting started with Tracks is easy; simply log in using the e-mail address that you use to communicate with SAS Technical Support.
Log in to Tracks now
A few notes for first-time users:
- You must have a SAS Web Profile that was established using the e-mail address associated with your tracks.
- Your e-mail address must be valid. We will validate your e-mail address before allowing access. Follow the instructions provided to complete the validation process.
- You can view only your tracks unless you are the designated SAS Installation Representative at your site.
- You can send updates for a track using the Update this track link.
- Additional information is available on the FAQs for Tracks