Accessibility Features

Overview

SAS IT Resource Management 3.5: Report Center has been tested against the accessibility standards for electronic information technology that were adopted by the U.S. Government under Section 508 of the U.S. Rehabilitation Act of 1973 (2008 draft proposal initiative update). It was also tested against Web Content Accessibility Guidelines (WCAG) 2.0 levels A and AA, part of the Web Accessibility Initiative (WAI) of the Worldwide Web Consortium (W3C). For detailed information about the accessibility of this product, send e-mail to accessibility@sas.com or call SAS Technical Support.

Documentation Format

Please contact accessibility@sas.com if you need this document in an alternative digital format.

User Interface Layout

SAS IT Resource Management provides a framework for working with SAS objects. The application window contains five main sections:
  • The top of the window contains the application name and an application bar that includes a menu bar and a Sign Out button.
  • The left side of the window contains a collapsible navigation pane. This pane can contain one or more views (depending on your assigned capabilities and roles) that you select using buttons at the bottom of the pane. The views contain either trees or lists of objects. You can open these objects (one at a time) into tabs in the work area next to the navigation pane.
  • The center of the window (the work area) contains tabs that enable you to access the Home, Gallery, Resource, and Administration workspaces.
  • The right side of the window can contain a pane for showing report properties.
  • The bottom of the window contains a status bar that displays information about the ITRM Report Center application.
To customize the application window and its features, select Filethen selectPreferences. For more information about the layout and features of the ITRM Report Center, see ITRM Report Center Overview.

Themes

An application’s theme is the collection of colors, graphics, and fonts that appear in the application. The following themes are provided with this application: SAS Corporate (default theme), SAS Blue Steel, SAS Dark, SAS High Contrast, and SAS Light. To change the theme for the application, open the Preferences window, and go to the Global Preferences page.
You can use keyboard shortcuts to magnify the contents of the browser window or to invert the application colors.
Note: If you have special requirements for your themes, then contact your system administrator or visual designer about using the SAS Theme Designer for Flex application to build custom themes. SAS Theme Designer for Flex is installed with SAS themes. For more information about this tool, see SAS Theme Designer for Flex: User's Guide.

Keyboard Shortcuts

The following table contains the keyboard shortcuts for the application. In the user interface, the shortcuts are displayed within parentheses in tooltips and menu labels.
Note: When you use a keyboard shortcut to activate a button, move the focus to the field or section that the button is associated with before you use the keyboard shortcut. For example, if a table has an associated Help button, you must first move the focus to the table before you press Ctrl+?.
Keyboard Shortcuts
Action
Keyboard Shortcut
Open a Help pop-up window from the Help button.
Ctrl+?
Zoom in.
Ctrl+plus sign
Zoom out.
Ctrl+minus sign
Reset the zoom state.
Ctrl+0
Maximize view (collapses the category pane and the tile pane, and hides the status bar and the application bar, which includes the menu bar and the workspace bar).
or
Exit maximized view (expands the category pane and the tile pane, and shows the status bar and the application bar).
Ctrl+Alt+Shift+M
Note: This shortcut does not work when the focus is on the workspace bar
Open a pop-up menu.
Shift+F9 (if a menu is available in that context)
Note: If you use Shift+F9 to display the pop-up menu, then it is always displayed in the top left corner of the user interface control that you are using.
Open the Landmarks window.
Ctrl+F6
Temporarily invert or revert application colors (for the current session only).
Note: You can set the Invert application colors preference in the Preferences window if you want the color change to persist across sessions.
Ctrl+~
Rename the selected tab.
Make sure that the focus is on the tab. Press F2, and specify the new name. To commit your changes, press Enter. To cancel your changes, press Esc.
Close the selected tab.
Make sure that the focus is on the tab, and then press Delete.
Note: Some tabs cannot be closed.
Toggle in and out of Edit mode for a table cell.
To enter Edit mode, select a cell, and press F2. To exit Edit mode, press Esc.
Navigate between table headings and table content.
For a two-dimensional table, make sure that the focus is on the table and that you are not in Edit mode. Press Ctrl+F8 to toggle the focus between column headings and table cells. Use the arrow keys to navigate from heading to heading.
For a multidimensional table, make sure that the focus is on a table cell and that you are not in Edit mode. Press Ctrl+F8 to switch the focus between column headings, row headings, and table cells. Use the arrow keys to navigate from heading to heading.
Navigate the content rows of a table.
When table cells are in Edit mode:
  • Press Tab and Shift+Tab to move from cell to cell horizontally across columns
  • Press Enter and Shift+Enter to move from cell to cell vertically across rows.
When table cells are not in Edit mode, use the arrow keys to move from cell to cell.
Sort columns in a table.
To sort a single column, navigate to its column heading (press Ctrl+F8). Press the spacebar to sort the column.
To sort additional columns, navigate to the column heading of each additional column that you want to sort. Press Ctrl+spacebar.
Change the width of the current column.
Navigate to the column heading (press Ctrl+F8). Then press Ctrl+left arrow or Ctrl+right arrow to change the width of the column.
Move the current column.
Navigate to the column heading (press Ctrl+F8). Then press Shift+left arrow to move one column to the left, and press Shift+right arrow to move one column to the right.
Automatically re-size the current column to fit its contents.
Navigate to the column heading (press Ctrl+F8). Then press Enter.
Change the state of Check boxes in Additional search options in the Home workspace.
Use the F2 key to put the selected object into Edit mode.

Exceptions to Accessibility Standards

Some exceptions to accessibility standards are documented in the following table.
Note: The JAWS issues occur when JAWS is used with Internet Explorer. Other browsers were not tested with JAWS, unless noted.
Exceptions to Accessibility Standards
Accessibility Issue
Workaround
ActionLists in Alerts, Recent Work, and Watch List tiles do not have proper labels for JAWS to read.
None
'Null' is read before each row in the Summary page of the New Gallery wizard.
None
Sometimes, you cannot use the keyboard to sequentially navigate through the interface and move the focus in a meaningful order.
No workaround is available.
The SAS High Contrast theme has a few unresolved focus and contrast issues.
For contrast issues, select a different theme, and then press Ctrl+~ to invert the colors.
The SAS Light theme and SAS Dark theme might not provide sufficient color contrast for some users.
Use the SAS Corporate theme or the SAS High Contrast theme.
JAWS cannot read some of the controls in the application, such as images, icons, and buttons.
No workaround is available.
JAWS refers to table controls as list boxes.
When JAWS reports that a control is a list box, keep in mind that it might actually be a table.
JAWS can sometimes read controls that have been disabled.
No workaround is available.
Sometimes, JAWS does not correctly work with the controls in the Preferences window.
When you are in Virtual PC cursor mode in JAWS, traverse the entire window to familiarize yourself with its contents before you change any of the settings. You might need to toggle between Forms mode and Virtual PC cursor mode to access all of the controls.
JAWS cannot read two-column property tables.
No workaround is available.
JAWS does not correctly read the information in a table:
  • JAWS cannot read the column headings of a table.
  • When table cells are not editable and the focus is on the body of the table, JAWS reads an entire row at a time instead of cell by cell.
  • When table cells are editable and the focus is on the body of the table, JAWS reads only the first row of the table. If you use the arrow keys to select a cell or row, then JAWS does not read anything. If you press Enter to edit a cell, then JAWS reads the row that contains the edited cell.
No workaround is available.
When a table cell is selected and you press Home, End, Page Up, or Page Down, the focus moves to the first displayed column, regardless of which column you were in.
Use the arrow keys to navigate through the cells of the table.
You cannot use the keyboard to scroll to the left and the right in some tables.
No workaround is available.
You cannot use Shift+F10 to open a pop-up menu.
Note: If you press Shift+F10 in Internet Explorer and no context menu is available, the browser moves the focus to the File menu for the browser tab. To return focus to the application area of the browser window, press Esc.
You cannot use the keyboard to access the close (x) button that is in the top right corner of a tab.
Make sure that the focus is on the tab, and then press Delete to close the tab.
You cannot use the keyboard to access the close (x) button that is in the top right corner of a tile in the tile pane.
Make sure that the focus is on the tile, and then press Delete to close the tile. (The object that is displayed in the tile is not deleted.)
Visual focus for the menu bar is indicated with an outline around the entire menu bar instead of around individual menus.
To select individual menus, use the left or right arrow key.
Sometimes, you cannot use the Tab key to move the focus to the application area of a web browser (that is, the part of the browser window that is controlled by the Flash player).
The following workaround is applicable to Internet Explorer only.
Press Ctrl+number, where number is the ordinal position of the application’s tab in the set of tabs that are open in your browser window. Then press Tab to move the focus to the application area.
You cannot use Ctrl+Alt+Shift+M to minimize or maximize the view if the focus is on the workspace bar.
No workaround is available.
If you tab to an item that is partially or entirely off-screen, the item is not automatically scrolled back into view.
Sometimes, you can use the arrow keys or the Tab key to scroll the item back into view.
When you use the Ctrl+plus sign keyboard shortcut to zoom in, some portions of the interface can become hidden from view.
Use the keyboard to access the hidden parts of the interface.
The Ctrl+plus sign and Ctrl+minus sign keyboard shortcuts for zooming in and out do not work on some menus unless the menus are first opened.
Open the menu before you use the keyboard shortcut.
The Ctrl+plus sign and Ctrl+minus sign keyboard shortcuts for zooming in and out do not work on all elements in the application window (for example, tooltips and button labels).
No workaround is available.
If you maximize a tile in the Home workspace and then use the Tab key to navigate, the focus appears to be lost after you tab away from the Log Off button.
After you tab away from the Log Off button, press the Tab key 5 more times to return the focus to the maximized tile.
JAWS does not explain how to open a drop-down menu or a drop-down list.
Press Ctrl+down arrow to open the control.
JAWS cannot read the contents of a tree table (that is, a table that contains a tree) unless the table is in Edit mode.
Make sure that the focus is in the tree table, and press F2 to enter Edit mode.
If the list of additional search options contains a secondary level of options, you cannot use the keyboard to select the check boxes that are associated with that secondary level of options.
No workaround is available.