SUPPORT

Select Your Region

Visit the Cary, NC, US corporate headquarters site

Americas

Europe

Middle East & Africa

Asia Pacific

View our worldwide contacts list for help finding your region

Americas

Europe

Middle East & Africa

Asia Pacific

Sign In

Get access to My SAS, trials, communities and more.

Sign Out

Get access to My SAS, trials, communities and more.

SAS Sites

sas.com
Support
Blogs
Communities
Developer
Curiosity
Videos

Documentation

Learn
Brand
PartnerNet
Merchandise
SUPPORT / SAMPLES & SAS NOTES
 

Support

Installation Note 51222: Supplemental instructions for SAS® IT Resource Management 3.4

DetailsAboutRate It

When SAS Technical Support has an important announcement about the installation or configuration of SAS IT Resource Management 3.4, the information will be posted in this note. Therefore, you should bookmark this note and refer to it on a regular basis.

All Sites

  • The SAS IT Resource Management Report Center is a SAS® Web Server application that you can configure to use Secure Sockets Layer (SSL) 3.0. When it is configured to use SSL 3.0, SAS IT Resource Management Report Center is affected by the POODLE vulnerability as described in these documents:

    • https://www.us-cert.gov/ncas/alerts/TA14-290A
    • https://www.openssl.org/~bodo/ssl-poodle.pdf

    To disable SSL 3.0 in these servers, follow the instructions under the "SAS® Web Server Application" section in SAS Note 54376, "Disabling Secure Sockets Layer (SSL) 3.0 in SAS® Web Server, SAS® Web Application Server, and SAS® Environment Manager Server." When you run the default multiple-managed application server, the location of the server.xml file for the SAS IT Resource Management Report Center server instance is as follows:

    SAS-configuration-directory\Levn\Web\WebAppServer\SASServer10_1\conf

    For a single-managed application server, the location is as follows:

    SAS-configuration-directory\Levn\Web\WebAppServer\SASServer1_1\conf
  • To support the inclusion of MSU and MIPS columns in staged tables for the IBM SMF adapter, SAS IT Resource Management supplies an initial copy of a SAS data set that is called ITMS_SMF_LSPRDATA. Method 1 of the section "Methods for Including MIPS and MSU Columns in Staging Tables" in the SAS® IT Resource Management: Administrator's Guide (for your release of the product) provides SAS code to update the ITMS_SMF_LSPRDATA SAS data set using a URL. Sites that run z/OS V2 R1 and later should change the SAS code to reference the following URL:
    http://www-304.ibm.com/servers/resourcelink/lib03060.nsf/pages/lsprITRzOSv2r1?OpenDocument
  • As a best practice, you should not create IT data marts in a physical location where unrelated files or subdirectories exist. For more information, see SAS Note 52233, "Some files might be deleted inadvertently in a location where an IT data mart resides when you delete (erase) that data mart."


    • Operating System and Release Information

    Product FamilyProductSystemProduct ReleaseSAS Release
    ReportedFixed*ReportedFixed*
    SAS SystemSAS IT Resource Management-ServerSolaris for x643.49.4 TS1M1
    Linux for x643.49.4 TS1M1
    HP-UX IPF3.49.4 TS1M1
    64-bit Enabled Solaris3.49.4 TS1M1
    64-bit Enabled AIX3.49.4 TS1M1
    Windows 7 Professional x643.49.4 TS1M1
    Windows 7 Enterprise x643.49.4 TS1M1
    Microsoft Windows Server 2012 Std3.49.4 TS1M1
    Microsoft Windows Server 2012 Datacenter3.49.4 TS1M1
    Microsoft Windows Server 2008 for x643.49.4 TS1M1
    Microsoft Windows Server 2008 R23.49.4 TS1M1
    Microsoft Windows 8 Pro x643.49.4 TS1M1
    Microsoft Windows 8 Pro 32-bit3.49.4 TS1M1
    Microsoft Windows 8 Enterprise x643.49.4 TS1M1
    Microsoft Windows 8 Enterprise 32-bit3.49.4 TS1M1
    Microsoft® Windows® for x643.49.4 TS1M1
    z/OS3.49.4 TS1M1
    * For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.