The need for organizations to carefully monitor the quality of their products and services is no longer a luxury in today's economy. In order to maintain consistent quality standards, everyone must utilize techniques that are more advanced than the standard control chart methods. SAS/QC gives the user access to a wide range of specialized tools that will help them improve products, minimize variation and increase levels of customer satisfaction.
Dr. W. Edwards Deming, one of the pioneers of this field, emphasized the role of "statistical thinking" and statistical process control as the basis for his approach. SAS/QC provides the statistical tools for quality control through entire organizations along with the ability to operate across multiple computing platforms. A specialized interface for Design of Experiments is also included, enabling you to manage each stage of the experimental design process.
Since the early 1980s, many Western companies have adopted the use of statistical techniques on a broad scale. During the 1990s, the application of these methods has become well established in aerospace, automotive, electronics, pharmaceutical, semiconductor, and other manufacturing industries. Today, these methods are also being explored by the services industry, including banks, insurance companies, government agencies, and health care organizations.