Support Levels by Product

If you see an error or have a question about a product or release, please contact Technical Support. The Suite information on this page pertains to only SAS® Viya® 3.5 and earlier and SAS® 9.4 and earlier.

Product SOFTWARE_ENTITY_12_BYTE_CD_RU

* For an explanation of Standard and Limited support levels, read our Technical Support Services and Policies. The Suite information on this page pertains to only SAS® Viya® 3.5 and earlier and SAS® 9.4 and earlier.  For information about SAS® Viya® 2020.1 and later, see SAS Technical Support Services and Policies. Please see SAS® Software Support When Third-Party Vendors Drop Support. Contact Technical Support with questions about a product or release.