The new customer support experience is now available. Read this post for more information.

Technical Support

Get the help you need to resolve problems.

Access the SAS Customer Service Portal

If you've been unable to solve a problem or find answers using self-help resources, open a case in the customer portal to get technical support for your SAS software.

Log in to the SAS Customer Service Portal

Browse SAS Knowledge

Explore tips, hints, and solutions to known problems. Browse our software notes, samples and other knowledge articles.

Search SAS Knowledge

Technical Support Services & Policies

Find detailed information on our services and support policies, including support levels, bug fixes, eligibility, costs, notifications, response times and more.

Read our services & policies