Technical Support
Get the help you need to resolve problems.
Search Knowledge Base
Start here to find answers quickly and easily, without having to open a support track.
Ask the SAS Community
Interact with other SAS users to ask questions and get answers.
Contact SAS Technical Support
If you've been unable to solve a problem or answer a question using our self-help resources, you can get world-class technical support for your SAS software via our support track system.
SAS® Enhanced Support Services
When you need questions answered or problems solved, turn to the experts.
SAS® Premium Support
Enhanced technical support for businesses with evolving needs.
SAS® Elite Support
Personalized enhanced support that works with every phase of your business.
SAS® Administrators
Get resources for installing, updating, managing and maintaining your SAS software deployment.
Got a suggestion? We're listening.
Do you have an idea for improving SAS software? We'd love to hear it! Participate in the SASware Ballot® to suggest new features and to vote and comment on your favorite ideas.
"SAS technical support is spectacular. It is a major reason to choose SAS software over competing products."
– Gregory Mojzak, Dow Corning Corporation
SAS Technical Support Services & Policies
Our mission is to help you make the best use of SAS software through effective and responsive support, active advocacy, and a broad range of self-help resources.
Get the details
Urgent problem? Call us.
+1-800-727-0025
(In US and Canada)
+1-919-677-8008
(International Calls to US Headquarters)