Support Levels by Product
This page does not include every SAS product and offering. Unless a product or offering is identified on this page or on Products with Custom Support Terms, the support level for that product or offering is determined by the support level of its underlying platform (SAS® Viya®, SAS® Viya® 3.5, or SAS® 9.4). Note: If you license a Software as a Service offering, contact your SAS Account Representative for the support policy details.
For the full list of SAS® 9.4 platform releases and product versions moving to Limited Support in 2025, see this SAS Communities article.
If you see an error or have a question about a product or release, please contact Technical Support. The Suite information on this page pertains to only SAS® Viya® 3.5 and earlier and SAS® 9.4 and earlier.
| Product | SOFTWARE_ENTITY_12_BYTE_CD_RU |
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* For an explanation of Standard and Limited support levels, read our Technical Support Services and Policies. The Suite information on this page pertains to only SAS® Viya® 3.5 and earlier and SAS® 9.4 and earlier. For information about SAS® Viya® 2020.1 and later, see SAS Technical Support Services and Policies. Please see SAS® Software Support When Third-Party Vendors Drop Support. Contact Technical Support with questions about a product or release.