SAS® Third-Party Software Requirements - Baseline and Higher Support
This page concerns only SAS support policies that relate to third-party software. For a complete list and description of SAS Technical Support policies, see SAS Technical Support Services and Policies. In order to keep pace with changes to third-party technologies and meet the needs of our customers, SAS has adopted a general policy of supporting one or more baseline major versions and subsequent minor updates for each third-party product. The supported baseline major versions are documented on this website.
Beginning with SAS 9.2, in order to add support for major version changes in third-party software that the “and higher” policy does not address, SAS has a formalized process for evaluating and adding support as appropriate. SAS will add support for major versions of third-party software either at maintenance boundaries or sooner, depending on the impact of the changes to SAS software that are required. This support process is in addition to the "and higher" support policy that is described here. Support for newer major versions will be documented on the Third-Party Support pages.
A minor update that is found to produce significant problems with SAS software would be treated as an exception to this policy. SAS will document such findings on support.sas.com. If problems are found in the field with a specific third-party minor update, SAS will work with the vendor to gain resolution, which might include requiring an upgrade to a later minor release of the third-party software that includes the correction. In some instances, SAS software is supported for a third-party product whose vendor has withdrawn support. SAS reserves the right to move support to Level C for these third-party software levels at our discretion. For more information, see SAS® Software Support When Third-Party Vendors Drop Support.
These third-party technologies are at various stages of maturity in terms of backward compatibility, stability, and robustness. We have broken out these third-party dependencies into discrete groupings based on technology and the level of software maturity.
Beginning with the minimum system requirements for a given release of SAS software, SAS supports any subsequent minor versions, as defined by the Independent Software Vendor (ISV), unless the operating-system upgrade also necessitates an unsupported third-party product change.
SAS also supports vendor-supplied updates and patches to any supported version of the operating system. For example, as shown in the tables on the Supported Operating Systems page, SAS 9.4 is supported with Red Hat Enterprise Linux 6.1. That is the baseline release of the operating system that SAS has used in testing. Therefore, under this policy, SAS 9.4 (including all maintenance releases) is supported with all subsequent minor versions, such as Red Hat Enterprise Linux 6.7. Further, the tables show that SAS 9.4 and all maintenance releases are also supported with Red Hat Enterprise Linux 7.1. Again, under this policy all subsequent minor versions of the operating system (Red Hat Enterprise Linux 7.2, etc.) are also supported.
However, note that if a SAS software product or component requires a version of a third-party product that is not yet supported with a certain operating-system release, that SAS product or component will also not yet be supported with that release of the operating system. If you have any questions, refer to the Supported Operating Systems page.
Java Development Kits (JDKs)/Java Runtime Environments (JREs)
Beginning with the minimum system requirements for that release of SAS software, SAS will support minor updates, as defined by the independent software vendor (ISV). This covers all fix packs, maintenance packs, service packs, minor versions and security patches. Feature packs are new functionality that SAS does not necessarily commit to support until a new release point. For example, if the minimum system requirement is Java 7, update 12 for a release of SAS software, then Java 7 update 15 is also supported. SAS extends support for major version upgrades (such as Java 8) as appropriate and described above. (Major version-upgrade support is not a direct effect of this policy.)
Java Application Servers
Beginning with the minimum system requirements for that release of SAS software, SAS supports minor versions within a major version family, as defined by the third-party vendor. This covers all fix packs, maintenance packs, service packs, feature packs, minor versions and security patches.
For example, suppose the minimum system requirement for SAS x is IBM WebSphere 184.108.40.206. Then, "and higher" means that for SAS x, all WebSphere minor versions, fix packs, security fixes and such that are issued subsequent to version 220.127.116.11 will be supported under this policy.
Beginning with the minimum system requirements for a release of SAS software, SAS will support minor versions as defined by the independent software vendor (ISV). This covers all fix packs, maintenance packs, minor versions and security patches. For example, suppose the minimum system requirement for SAS x is Google Chrome 42. In that case "and higher" support means that for SAS x, all Google Chrome minor versions, security fixes and such that are issued subsequent to version 42 will be supported under this policy. SAS extends support for major version upgrades (such as Microsoft Edge 40.0) as appropriate and described above. (Major-version upgrade support is not a direct effect of this policy.)
Notes: SAS recommends using 64-bit browsers. Starting with the first maintenance release for SAS 9.3 (TS1M1), "and higher" support for Firefox includes major versions as well.
Adobe Flash Player
SAS web applications that use Flash technology support minor and major version updates to the baseline version of Flash that is required by each web application. For information about SAS support and Adobe Flash Player end of life, see SAS Software and Its Use with Adobe Flash Player.
Beginning with the minimum system requirements for a particular release of SAS software, SAS will support major and minor versions as defined by the independent software vendor (ISV). For more information, see SAS Product Support for Virtualization Environments.