SAS® Product Support for Virtualization Environments

Product Advisory Notices  

Hardware Virtualization Environments

All SAS products, beginning with SAS 9.1.3 and later, are supported in a hardware virtualization environment, for example VMware, provided the following guidelines are accepted and understood:

Presentation Virtualization Environments

SAS 9.2 and later can be deployed into a presentation virtualization environment as per the following guidelines:

Application Virtualization (Streaming) Environments

SAS will work with customers to support the deployment of SAS 9.3 (and later) desktop applications in application virtualization environments on a reasonable-effort basis. These environments include VMware ThinApp, Microsoft App-V, and Citrix XenApp. In these instances, the customer assumes responsibility for resolving environment differences if SAS cannot reproduce the problem in-house in a currently supported non-virtualized environment.

Virtual Desktop Infrastructure (VDI) Environments

SAS will work with customers to support the deployment of SAS 9.3 (and later) desktop applications in Virtual Desktop Infrastructure (VDI) environments on a reasonable-effort basis. In these instances, the customer assumes responsibility for resolving environment differences if SAS cannot reproduce the problem in-house in a currently supported non-virtualized environment.

User Virtualization Environments

SAS will work with customers to support the deployment of SAS 9.3 (and later) desktop applications in user profile virtualization environments on a reasonable-effort basis. These environments include AppSense, Citrix UPM, and Microsoft UE-V. In these instances, the customer assumes responsibility for resolving environment differences if SAS cannot reproduce the problem in-house in a currently supported non-virtualized environment.

Cloud Environments

SAS 9.4 and later releases of SAS are supported in cloud environments provided by Amazon Web Services, Microsoft Azure, Google Cloud, and others, under the conditions described here. It is the user’s responsibility to understand and accept the following requirements.