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SAS® Product Support for Virtualization Environments

Product Advisory Notices 

Hardware Virtualization Environments

All SAS products, beginning with SAS 9.1.3 and later, are supported in a hardware virtualization environment, for example VMware, provided the following guidelines are accepted and understood:

Presentation Virtualization Environments

SAS 9.2 and later can be deployed into a presentation virtualization environment as per the following guidelines:

Application Virtualization (Streaming) Environments

SAS will work with customers to support the deployment of SAS 9.3 (and later) desktop applications in application virtualization environments on a reasonable-effort basis. These environments include VMware ThinApp, Microsoft App-V, and Citrix XenApp. In these instances, the customer assumes responsibility for resolving environment differences if SAS cannot reproduce the problem in-house in a currently supported non-virtualized environment.

Virtual Desktop Infrastructure (VDI) Environments

SAS will work with customers to support the deployment of SAS 9.3 (and later) desktop applications in Virtual Desktop Infrastructure (VDI) environments on a reasonable-effort basis. In these instances, the customer assumes responsibility for resolving environment differences if SAS cannot reproduce the problem in-house in a currently supported non-virtualized environment.