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Usage Note 69450: SAS® software and the use of VMware VMotion and snapshots

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SAS outlines the support of virtual environments in the SAS® Product Support for Virtualization Environments policy document. All SAS tiers are supported in a virtual environment. However, not all features provided by a third-party vendor's virtualization software can be employed in an active SAS deployment.

VMware VMotion

The use of VMware VMotion to dynamically move a running virtual machine (VM) where SAS processes are active is known to cause issues and should be avoided. This is partly due to time-critical inter-process communications in the SAS environment. In SAS®9, issues are typically seen, but not confined to the metadata and middle-tier (web) tiers. Most shared file systems that are used by SAS® Grid deployments do not allow VMotion without removing nodes from the file system quorum (IBM Spectrum Scale, Red Hat GFS2, and so on). Other VMotion tasks such as patching and software updates can be scheduled with no activity on the host on an automated basis.

The above issues also apply to active VMs in SAS® Viya® deployments. In addition, stateful services such as Postgres and RabbitMQ maintain a quorum with other systems. They will be disrupted and stopped with an unplanned VMotion move. The documentation for Postgres and RabbitMQ specifies that you should not use VMotion with their host members.

If a SAS Server in a multi-machine deployment needs to be moved by VMotion, it is best done in a planned maintenance window. It is best to quiesce all activity on the SAS VM, remove it from any cluster quorum, move it, and then rejoin it to quorum. This process includes SAS Viya, shared file system memberships, and so on.

VM Snapshots

You also should not take VM Snapshots on SAS deployment VMs with active SAS processes. The locks placed by the ESXi hypervisor interfere with running jobs, inter-processes communication, and quorum establishment. A snapshot of a VM can be safely performed when the host is quiesced and removed from quorum.   



Operating System and Release Information

Product FamilyProductSystemSAS Release
ReportedFixed*
SAS SystemN/AWindows 7 Professional x64
Windows 7 Professional 32 bit
Windows 7 Home Premium x64
Windows 7 Home Premium 32 bit
Windows 7 Enterprise x64
Windows 7 Enterprise 32 bit
Microsoft Windows XP Professional
Microsoft Windows Server 2022
Microsoft Windows Server 2019
Microsoft Windows Server 2016
Microsoft Windows Server 2012 Std
Microsoft Windows Server 2012 Datacenter
Microsoft Windows Server 2008 for x64
Microsoft Windows Server 2008
Microsoft Windows Server 2003 for x64
Microsoft Windows Server 2003 Standard Edition
Microsoft Windows Server 2003 Enterprise Edition
Microsoft Windows Server 2003 Datacenter Edition
Microsoft Windows NT Workstation
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server
Microsoft Windows 2000 Datacenter Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 95/98
Microsoft Windows 11
Microsoft Windows 8.1 Pro x64
Microsoft Windows 8.1 Pro 32-bit
Microsoft Windows 8.1 Enterprise x64
Microsoft Windows 8.1 Enterprise 32-bit
Microsoft® Windows® for x64
Microsoft Windows XP 64-bit Edition
Microsoft Windows Server 2003 Enterprise 64-bit Edition
Microsoft Windows Server 2003 Datacenter 64-bit Edition
Microsoft® Windows® for 64-Bit Itanium-based Systems
Microsoft Windows Server 2012 R2 Std
Microsoft Windows Server 2012 R2 Datacenter
Microsoft Windows Server 2008 R2
Microsoft Windows 8 x64
Microsoft Windows 8 Pro x64
Microsoft Windows 8 Pro 32-bit
Microsoft Windows 8 Enterprise x64
Microsoft Windows 8 Enterprise 32-bit
Microsoft Windows 7
Microsoft Windows 10
Solaris for x64
Solaris
Linux for x64
Linux
Windows 7 Ultimate 32 bit
Windows 7 Ultimate x64
Windows Millennium Edition (Me)
Windows Vista
Windows Vista for x64
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.