To keep pace with changes to third-party technologies, SAS has adopted a general policy of supporting one or more baseline major versions and subsequent minor updates for each officially supported operating system. As part of this policy, SAS strongly encourages customers to install the latest operating-system service packs. Only the supported baseline major versions are listed in this document.
The full SAS Support policy governing third-party software can be found at SAS Third-Party Software Requirements - Baseline and Later Support.
Third-party anti-virus, anti-spyware, endpoint-protection, and system-monitoring software can interfere with SAS applications and can block files. For more information about the official guidance from SAS Technical Support, see the Anti-Virus section of the SAS Foundation System Requirements document that corresponds to the operating system where you are deploying SAS.
SAS Licensing Operations notifies the hosting group for SaaS onboarding and fulfillment. A SAS 360 Optimize Hosted Site can be added to any other SAS CI 360 site (except for SAS 360 Match) but it cannot be added to any other SAS 9.4 site or SAS Viya site.
SAS 360 Optimize Server includes a Standard SAS/ACCESS engine of choice (for IBM Db2, Greenplum, Microsoft SQL Server, ODBC, OLE, Oracle, PostgreSQL, Redshift, SAP HANA, or Teradata) for transactional data. It must match the engine that was selected for the SAS Optimize Server.
SAS makes the following recommendations for SAS Metadata Server deployments:
The disk I/O performance of any server-class system should be sufficient. Memory requirements are highly dependent on the product mix and usage, but 8 GB of RAM are sufficient for most large deployments. For many deployments, 4 GB of RAM are sufficient and should be considered a minimum, unless the specific deployment is tested and verified to require less memory.
SAS Customer Intelligence 360 Clients support the same web browsers as SAS Viya. For a full list of supported browsers, see the Client Requirements: Web Browsers section of the SAS Viya Platform Operations System Requirements.
The SAS Customer Intelligence 360 Optimize Agent typically runs in your enterprise network in order to process requests from SAS Customer Intelligence 360 running in the SAS Cloud. The agent uses SAS 9.4 Foundation to process requests against your data tables.
The SAS Customer Intelligence 360 Optimize Agent must be deployed on the SAS 360 Optimize Server.
For information about operating system support, refer to the Supported Environments for the SAS 360 Optimize Server.
The agent is available for SAS 9.4M5 - SAS 9.4M9. It must run on the same maintenance release of SAS 9.4 Foundation as the SAS 360 Optimize server.
Note: The SAS Customer Intelligence 360 Optimize Agent requires a version of the SAS 9.4 platform that is currently in Standard Support from SAS. Refer to the Support Levels page on the SAS Technical Support site to verify support for a maintenance release of SAS 9.4 Foundation.
The following components must be available on the machine that hosts the SAS Customer Intelligence 360 Optimize Agent:
*Java requirements vary by SAS 9.4 maintenance release. For more information, see SAS 9.4 Support for Java.
SAS software may be provided with certain third-party software, including but not limited to open-source software, which is licensed under its applicable third-party software license agreement. For license information about third-party software distributed with SAS software, refer to http://support.sas.com/thirdpartylicenses.