Support for SAS® 9.4 & Earlier Releases
Note: Policy details on this page apply only to SAS 9.4 and earlier releases. See The SAS® Viya® Platform and Support for SAS® Viya® 3.x pages for information about those releases or go to the main page to access all Technical Support policy links.
With the accelerated pace of software development in the marketplace, SAS is releasing products much faster. As a result, SAS recommends that customers install the most current release of their SAS Software products, including maintenance releases and security hot fixes. Current Software means that Customers have the latest and best technology, and they are better protected from potential vulnerabilities.
SAS 9.4 & Earlier Releases Support Levels Definitions
The current release of a SAS Software product is the latest release in General Availability status. SAS Technical Support provides problem alert notices and source-level maintenance (executable modules or "hot fixes") for selected critical issues that occur in this release.
SAS Technical Support for SAS 9.4 and earlier releases contains two levels that are based on the General Availability date:
Standard Support
The duration of Standard Support depends on the SAS 9.4 platform maintenance level. For example, all products released on SAS® 9.4M9 will move to Limited Support on the same date as the SAS 9.4 platform on which they run. For details, refer to the Support Levels for SAS® 9.4 & Earlier Releases by Release Number table.
To qualify for Standard Support, Software must be deployed on systems meeting the SAS System Requirements published in the official SAS documentation.
For support response times, support hours, contact methods for SAS Technical Support, and the process for escalating support requests, see Policies for All SAS Products. SAS Technical Support commits to meeting or exceeding Standard Support response times in Support Request Response Time.
Limited Support
SAS 9.4 offers no additional terms or exceptions to Limited Support.
Customers whose releases are in Limited Support might qualify to purchase Extended Technical Support. For details, see SAS 9.4 Support Reminders and Important Support Policy Updates from SAS.
For support response times, support hours, contact methods for SAS Technical Support, and the process for escalating support requests, see Policies for All SAS Products.
Support Levels for SAS® 9.4 & Earlier Releases by Release Number
The SAS 9.4 Support Reminders and Important Support Policy Updates from SAS article and the Support Levels by Product page contain current support levels for specific SAS products and solutions. Customers can visit these pages to determine the current support level, the release date, and the date on which the support level changes for their SAS Software. If Customers still have questions about the support level for their SAS Software, they can contact SAS Technical Support.
SAS Software Release | Standard Support | Limited Support | Notes |
|---|---|---|---|
| SAS® 9.4M9 (TS1M9) | X | Generally available June 2025. Standard Support for the SAS 9.4M9 platform and all products running on the SAS 9.4M9 platform lasts until July 1, 2030. | |
| SAS® 9.4M8 (TS1M8) |
X | Generally available January 2023. Standard Support for the SAS 9.4M8 platform lasts until February 1, 2028. Refer to Support Levels by Product for support levels for specific SAS products and solutions. | |
| SAS® 9.4M7 (TS1M7) |
| X | Limited Support began September 1, 2025. See this SAS Communities article for more information. |
SAS® 9.4M6 (TS1M6) SAS® 9.4M5 (TS1M5) SAS® 9.4M4 (TS1M4) SAS® 9.4M3 (TS1M3) SAS® 9.4M2 (TS1M2) SAS® 9.4M1 (TS1M1) SAS® 9.4M0 (TS1M0) |
X |
Limited Support began February 1, 2025. See this SAS Communities article for more information.
| |
| SAS® 9.3 | X | ||
| SAS® 9.2 | X | ||
| SAS® 9.1.3 | X | ||
| SAS® 8.2 | X | ||
| Earlier than 8.2 | X | ||
| Solutions and products that no longer have General Availability status and that were developed on obsolete platforms. | X |
Software Maintenance and Bug Fixes for SAS® 9.4 & Earlier Releases
SAS provides maintenance for SAS Software through replacement executable modules, or hot fixes, that might be supplied individually or in containers. To stay informed about new hot fixes and to learn how to receive notifications when they are available, visit the Communities: SAS Hot Fix Announcements page.
Be aware that, while SAS strives to provide fixes for all serious issues, there might be situations where it is impractical or impossible to generate a fix because of compatibility issues or the potential for the introduction of unwanted side effects.