Bookstore» Randy Collica Author Page

About Randy Collica

Mr. Collica received a B.S. in electronic engineering from Northern Arizona University in 1982. He has 16 years' experience in the semiconductor manufacturing industry working on yield and product and quality engineering. Since 1998 he has been with Compaq and Hewlett-Packard as a Senior Business Analyst using data mining techniques for customer analytics in the Corp Customer Intelligence department. He is currently a Senior Solutions Architect for SAS Institute Inc., supporting the communications, entertainment/media, and high-tech manufacturing industries. His current interests are in clustering and ensemble models, knowledge and data engineering, missing data and imputation, and text mining techniques for use in business and customer intelligence. He has authored and co-authored 11 articles and 2 books. Mr. Collica has been a full member of the IEEE since 1982.

Conversations

Questions or comments?

Extras and Events

	Understanding your customers
	Randy Collica visits the SAS Publishing booth at SAS Global Forum 2009 and shares his thoughts about his timely book CRM Segmentation and Clustering Using SAS Enterprise Miner, as well as gives us a glimpse into a new book under development.

Authorline Interview

By This Author

Customer Segmentation and Clustering Using SAS Enterprise Miner, Second Edition

Table of Contents (PDF) Free Chapter (PDF) Example Code and Data Updates Addendum to Chapter 16 Appendix: Description of Data Sets Used in Examples (PDF) Buy now

Email
Password

E-mail This Page

Training & Bookstore

Bookstore» Randy Collica Author Page

Customer Segmentation and Clustering Using SAS Enterprise Miner, Second Edition