In SAS Customer Intelligence Studio, incorrect file extensions for output names are displayed when you use special characters in the name of a Microsoft Excel export file. The problem happens when you perform steps similar to these:

1. Add a Communication node or an Export node to create an export to an Excel file.
2. In the output file name, enter a special character (for example, the German "ä" or the Danish character "å"), as shown in the example below:

   

When you execute the campaign, the output file name adds an extra file extension character for each special character that is in the output file name. For example, if you have one special character, the file name becomes file-name.xl.xlsx. The more special characters you have, the more extraneous characters appear: file-name.xls.xlsx,file-name.xlsx.xlsx, and so on.

If you need an immediate workaround for this issue, contact SAS Technical Support.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 6.6 is available at: