Usage Note 16613: "An installation support file could not be installed. Catastrophic
failure" when installing SAS
When you install SAS 9.1.3, the following error message might appear:
An installation support file could not be installed.
Catastrophic failure
The workaround is to rename the C:\Program Files\Installshield
Installation Information folder and restart the SAS installation.
Alternatively, you could delete the contents of the Installshield
Installation Information folder and restart the SAS installation.
Also see SAS Note #012686 .
Operating System and Release Information
| SAS System | Base SAS | Microsoft Windows XP Professional | 9.1 TS1M3 | |
| Microsoft Windows NT Workstation | 9.1 TS1M3 | |
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.1 TS1M3 | |
| Microsoft Windows XP 64-bit Edition | 9.1 TS1M3 | |
| Microsoft Windows Server 2003 Enterprise Edition | 9.1 TS1M3 | |
| Microsoft Windows Server 2003 Standard Edition | 9.1 TS1M3 | |
| Microsoft Windows Server 2003 Datacenter Edition | 9.1 TS1M3 | |
| Microsoft Windows 2000 Server | 9.1 TS1M3 | |
| Microsoft Windows 2000 Advanced Server | 9.1 TS1M3 | |
| Microsoft Windows 2000 Datacenter Server | 9.1 TS1M3 | |
| Microsoft Windows 2000 Professional | 9.1 TS1M3 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Usage Note |
| Priority: | |
| Topic: | System Administration ==> Installation
|
| Date Modified: | 2006-01-02 14:17:48 |
| Date Created: | 2005-12-01 12:36:21 |
