IMPORTANT: These system requirements apply to a version of SAS Customer Intelligence 360 software that has been superseded. These requirements should no longer be referenced. SAS® 360 Engage: Optimize has been renamed as SAS® 360 Optimize. The System Requirements for SAS 360 Optimize are available here: SAS 360 Direct System Requirements.
To keep pace with changes to third-party technologies, SAS has adopted a general policy of supporting one or more baseline major versions and subsequent minor updates for each officially supported operating system. As part of this policy, SAS strongly encourages customers to install the latest operating-system service packs. Only the supported baseline major versions are listed in this document.
The full SAS Support policy governing third-party software can be found at SAS Third-Party Software Requirements - Baseline and Later Support.
Third-party anti-virus, anti-spyware, endpoint-protection, and system-monitoring software can interfere with SAS applications and can block files. For more information about the official guidance from SAS Technical Support, see the Anti-Virus section of the SAS Foundation System Requirements document that corresponds to the operating system where you are deploying SAS.
SAS Licensing Operations notifies the hosting group for SaaS onboarding and fulfillment. SAS 360 Engage: Optimize Hosted Site can be added to any other SAS CI 360 site (except SAS 360 Match) but not to any other SAS 9.4 site or SAS Viya site.
SAS 360 Engage: Optimize Server includes a Standard SAS/ACCESS engine of choice (DB2, Greenplum, Microsoft SQL, ODBC, OLE, Oracle, PostgreSQL, Redshift, SAP HANA, or Teradata) for transactional data. It must match the engine that was selected for the SAS Engage: Optimize Server.
SAS makes the following recommendations for SAS Metadata Server deployments:
The disk I/O performance of any server-class system should be sufficient. Memory requirements are highly dependent on the product mix and usage, but 8 GB of RAM are sufficient for most large deployments. For many deployments, 4 GB of RAM are sufficient and should be considered a minimum, unless the specific deployment is tested and verified to require less memory.
SAS Customer Intelligence 360 clients support the following web browsers:
| Operating System | Web Browser (64-bit) | Web Browser (32-bit) |
|---|---|---|
| Apple OS X 10.10 + | Apple Safari 10.0 | |
| Linux 64-bit (x86-64) |
Google Chrome 67.0 + Mozilla Firefox 60.0 + |
Google Chrome 67.0 + |
| Microsoft Windows 10 (64-bit) |
Google Chrome 67.0 + Mozilla Firefox 60.0 + Microsoft Edge 42.1 + |
Google Chrome 67.0 + Mozilla Firefox 60.0 + Microsoft Edge 42.1 + |
| Microsoft Windows 10 (32-bit) |
Google Chrome 67.0 + Mozilla Firefox 60.0 + Microsoft Edge 42.1 + |
|
| Microsoft Windows 8.1 (64-bit) |
Google Chrome 67.0 + Mozilla Firefox 60.0 + |
Google Chrome 67.0 + Mozilla Firefox 60.0 + |
| Microsoft Windows 8.1 (32-bit) |
Google Chrome 67.0 + Mozilla Firefox 60.0 + |
|
| Microsoft Windows 8 (64-bit) | Google Chrome 67.0 + |
Google Chrome 67.0 + Mozilla Firefox 60.0 + |
| Microsoft Windows 8 (32-bit) |
Google Chrome 67.0 + Mozilla Firefox 60.0 + |
|
| Microsoft Windows 7 (64-bit) | Google Chrome 67.0 + |
Google Chrome 67.0 + Mozilla Firefox 60.0 + |
| Microsoft Windows 7 (32-bit) |
Google Chrome 67.0 + Mozilla Firefox 60.0 + |
|
| Microsoft Windows Server 2012 R2 |
Google Chrome 67.0 + Mozilla Firefox 60.0 + |
|
| Microsoft Windows Server 2012 |
Google Chrome 67.0 + Mozilla Firefox 60.0 + |
|
| Microsoft Windows Server 2008 R2 |
Google Chrome 67.0 + Mozilla Firefox 60.0 + |
The SAS Customer Intelligence 360 Optimize Agent is typically installed on customer premises in order to process requests from SAS Customer Intelligence 360 running in the cloud. The SAS Customer Intelligence 360 Optimize Agent uses an information map and customer data mart to process the requests.
You can install SAS Customer Intelligence 360 Optimize Agent on any of the following platforms:
The following components must be available on the system that will host the SAS Customer Intelligence 360 Optimize Agent:
Note: Base SAS 9.4M5 or later is required. It can be installed on a different server as long as it is accessible by the SAS Customer Intelligence 360 Optimize Agent.
Note: The SAS Customer Intelligence 360 Optimize Agent must be installed on the SAS Compute Server.
SAS software may be provided with certain third-party software, including but not limited to open-source software, which is licensed under its applicable third-party software license agreement. For license information about third-party software distributed with SAS software, refer to http://support.sas.com/thirdpartylicenses.