Resources

System Requirements
SAS® Enterprise Case Management 6.3

Server-Tier Requirements

SAS Enterprise Case Management is available for both distributed and non-distributed SAS LASR Analytic Server deployments. These system requirements apply to both LASR deployments. The headings below indicate whether components apply to a specific LASR deployment.

SAS Enterprise Case Management Server

Select a platform:

SAS Enterprise Case Management Server includes a standard SAS/ACCESS engine of choice and one of the following SAS/ACCESS engines of choice:

  • SAS/ACCESS Interface to DB2
  • SAS/ACCESS Interface to Microsoft SQL Server
  • SAS/ACCESS Interface to Oracle
  • SAS/ACCESS Interface to PostgreSQL

SAS/ACCESS Interface to Microsoft SQL Server is only available for UNIX platforms and enables users in UNIX environments to access SQL Server data. In Microsoft Windows environments, you should use SAS/ACCESS Interface to ODBC to access data from SQL Servers.

SAS Data Management Standard Server

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SAS Data Management Standard Server includes the following software:

  • Two standard SAS/ACCESS engines of choice.
  • Three SAS Metadata Bridges of choice, plus General Industry Standards, which is included automatically.

It also includes either a Quality Knowledge Base Locale or a SAS Quality Knowledge Base for Product Data in the language of choice.

SAS Quality Knowledge Base Locale products are included with the software order. SAS Quality Knowledge Base for Product Data products must be downloaded from the SAS Downloads and Hotfixes site.

Java SE 6 or Java SE 7 is required.

On Windows, OpenSSL 1.0 or higher is required. The OpenSSL DLLs must be installed in the Windows system directory or in a directory that is in the system PATH.

In UNIX environments, the vendor-provided OpenSSL library associated with your host must be installed, as follows:

  • AIX: openssl.base
  • HP-UX: openssl
  • Linux: openssl
  • Solaris 10: SUNWopenssl-libraries
  • Solaris 11: library/security/openssl

SAS Data Quality Standard Server

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SAS Data Quality Standard Server includes a SAS Data Management Contextual Extraction Language Pack of choice. It also includes either a Quality Knowledge Base Locale or a SAS Quality Knowledge Base for Product Data in the language of choice. You must select the same locale that you selected for the SAS Data Management Standard Server.

SAS Quality Knowledge Base Locale components are included with the software order. SAS Quality Knowledge Base for Product Data components must be downloaded from the SAS Downloads and Hotfixes site.

SAS Visual Process Orchestration Server

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Note: This server is only required when the SAS Data Quality Standard Server is running on Windows 32-bit.

SAS Visual Analytics Administration and Reporting Server (Non-distributed LASR)

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SAS Visual Analytics Administration and Reporting Server includes a standard SAS/ACCESS engine of choice. Select the same SAS/ACCESS engine that you selected for the solution server. SAS recommends that you install SAS Visual Analytics Administration and Reporting Server on a separate machine from the solution software.

Inclusion of SAS Visual Analytics LASR Server

  • SAS Visual Analytics LASR Server, Non-distributed is included automatically if the deployment is for Non-distributed LASR. It is optional if deployment is for Distributed LASR.
  • SAS Visual Analytics LASR Server, Distributed is included automatically if the deployment is for Distributed LASR.

For Hadoop Support

Base SAS, SAS/ACCESS engines, and SAS Visual Analytics Administration and Reporting Server can be installed on the head node of the commodity hardware (symmetric) or on separate hardware (asymmetric). The Distributed LASR Base SAS components for SAS Visual Analytics Administration and Reporting can therefore be installed on Windows for x64 while working with the Linux for x64 LASR grid.

SAS Solution LASR Analytic Server (Non-distributed LASR)

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SAS Solution LASR Analytic Server includes a standard SAS/ACCESS engine of choice for transactional data, as available per platform.

Install SAS Solution LASR Analytic Server on the same operating system as the SAS Visual Analytics Administration and Reporting Server.

When SAS Visual Analytics Administration and Reporting Server uses a non-distributed LASR, SAS Solution LASR Analytic Server may be installed on any of the following machines:

  • the Enterprise Case Management server
  • the SAS Visual Analytics Administration and Reporting Server, or
  • on its own server.

When SAS Visual Analytics Administration and Reporting Server uses a distributed LASR, with or without a non-distributed LASR, SAS Solution LASR Analytic Server must be installed on the SAS Visual Analytics Administration and Reporting Server machine. Load balancing is managed through the distributed LASR grid. In an environment with a mixture of distributed and non-distributed LASR solutions integrated with the same SAS Metadata Server, as long as the SAS Solution LASR Analytic Server solution is non-distributed only, SAS Solution LASR Analytic Server can be installed on a dedicated machine.

SAS LASR Analytic Server (Distributed LASR) on Linux for x64

SAS Products installed on this machine:
  • SAS High-Performance Node Installation 3.2
  • SAS Plug-ins for Hadoop 1.0

Supported Environments:
  • Oracle Linux 6.1 (64-bit version) on the x64 chip family
  • Red Hat Enterprise Linux 6.1 (64-bit version) on the x64 chip family
  • Red Hat Enterprise Linux 6.7 (64-bit version) on the x64 chip family
  • Red Hat Enterprise Linux 7.1 (64-bit version) on the x64 chip family
  • SUSE Linux Enterprise Server 11 SP1 (64-bit version) on the x64 chip family

Use of a co-located Hadoop File System (HDFS) is optional, but it requires a supported Hadoop environment and SAS Plug-ins for Hadoop (which are included with your license). For information about supported Hadoop distributions, refer to http://support.sas.com/resources/thirdpartysupport/v94/hadoop/hadoop-distributions.html. The plug-ins require additional configuration. For more information, see SAS High-Performance Analytics Infrastructure 3.5: Installation and Configuration Guide at http://support.sas.com/documentation/solutions/hpainfrastructure/.

SAS Metadata Server

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SAS makes the following recommendations for SAS Metadata Server deployments:

  • a 64-bit host system
  • a dedicated machine to simplify tuning, management, and diagnostics
  • multi-core server hardware because SAS Metadata Server is multi-threaded
  • four or more cores for production deployments

The disk I/O performance of any server-class system should be sufficient. Memory requirements are highly dependent on the product mix and usage, but 8 GB of RAM are sufficient for most large deployments. For many deployments, 4 GB of RAM are sufficient and should be considered a minimum, unless the specific deployment is tested and verified to require less memory.

Memory Requirements

SAS Enterprise Case Management Server requires 8 GB of memory.


Database Requirements

Supported Databases

SAS Enterprise Case Management supports the following databases:

  • IBM DB2 UDB Enterprise Server Edition 10.1 FP1 or 10.5
  • Microsoft SQL Server 2008, 2008 R2, or 2012
  • Oracle 11g or 12c
  • PostgreSQL 9.0, 9.1, 9.2, or 9.3

Database Notes

If you deploy SAS Enterprise Case Management with Microsoft SQL Server and are using the Microsoft SQL Server JDBC Driver 3.0, be sure to apply the hotfix described in the following support note: http://support.microsoft.com/kb/2652061/en-us

If you deploy SAS Enterprise Case Management with Oracle, SAS recommends using Oracle Enterprise Edition for optimal performance and scalability. This edition enables you to leverage advanced tuning features such as bitmap indexing and data partitioning. Oracle Standard Edition is a subset of Oracle Enterprise Edition and lacks features required for tuning high-volume databases. Consult with your Oracle licensing representative for a complete list of available features.

If you deploy SAS Enterprise Case Management with PostgreSQL, you must use version 9.2-1002 of the jdbc jar file.


Middle-Tier Requirements

SAS Enterprise Case Management Mid-Tiers

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SAS Visual Analytics Administration and Reporting Mid-Tier

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Web Application Servers

When you install your SAS solution software, SAS Deployment Manager installs and configures the required web application servers and web servers.

To install these servers, select one of the supported operating systems for the middle tier.

Note: These servers cannot be installed on the z/OS or 32-bit Windows platforms.

Memory Requirements

SAS Enterprise Case Management Mid-Tiers requires 8 GB of memory.


Client-Tier Requirements

SAS Data Management Standard Studio

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SAS Data Management Standard Studio includes a SAS Data Management Contextual Extraction Language Pack of choice. Select the same language as the language that you selected for the SAS Data Quality Server. It also includes either a Quality Knowledge Base Locale of choice or a SAS Quality Knowledge Base for Product Data of choice.

SAS Quality Knowledge Base Locale components are included with the software order. SAS Quality Knowledge Base for Product Data components must be downloaded from the SAS Downloads and Hotfixes site.

SAS Enterprise Case Management Client

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SAS Visual Analytics Mobile Clients

SAS Visual Analytics Mobile Clients (SAS Mobile BI) are available for the Apple iPad and Android tablets via free downloads from app stores.

Web Browsers

If you are using Internet Explorer, SAS Enterprise Case Management  supports only Microsoft Internet Explorer version 11 or higher. For information about other supported web browsers and supported web browser plug-ins, see the following page: http://support.sas.com/resources/thirdpartysupport/index.html.


Third-Party Software

SAS software may be provided with certain third-party software, including but not limited to open-source software, which is licensed under its applicable third-party software license agreement. For license information about third-party software distributed with SAS software, refer to http://support.sas.com/thirdpartylicenses.

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