The new customer support experience is now available. Read this post for more information.

Technical Support

Get the help you need to resolve problems.

Access the SAS Customer Service Portal

If you've been unable to solve a problem or find answers using self-help resources, open a case in the customer portal to get technical support for your SAS software.

Log in to the SAS Customer Service Portal

Browse SAS Knowledge

Explore tips, hints, and solutions to known problems. Browse our software notes, samples and other knowledge articles.

Search SAS Knowledge

Technical Support Services & Policies

Find detailed information on our services and support policies, including support levels, bug fixes, eligibility, costs, notifications, response times and more.

Read our services & policies

Contact Technical Support

Need to get in contact with SAS Technical Support? Communicate with us via the channel of your choice.

Get contact information

SAS^® Premium Support Services

Enhanced technical support for businesses with evolving needs.

Visit the SAS Premium Support page

SAS technical support is spectacular. It is a major reason to choose SAS software over competing products. Gregory Mojzak Dow Corning Corporation

Relevant Resources

Ask the SAS Community

Interact with other SAS users to ask questions and get answers.

Share your suggestions. We're listening.

Participate in SAS Product Suggestions to recommend new features or comment on your favorite ideas.

SAS administrator resources

Get resources for installing, updating, managing and maintaining your SAS software deployment.