Submit a Support Request

  1. Before opening a case, do the following:

  2. Go to the SAS Customer Service Portal. Note that you can also update cases from the portal.

  3. Log in with your SAS profile in the upper right.

  4. Click Case from the top menu and select Create a Case.

  5. Describe the issue and submit the form. We'll send you and email confirmation that includes a link to your case.

   SAS is modernizing the customer portal to enhance your experience with us. Click here to learn more.