SAS® Customer Intelligence

SAS Customer Intelligence is a customer relationship management and marketing management suite that caters to midsize businesses across various industries.

Documentation

Find user's guides and other technical documentation for SAS Customer Intelligence.


The documentation for SAS Customer Intelligence is intended for use by existing customers and requires an access key. You can obtain the access key from your SAS consultant or by contacting SAS Technical Support. To expedite your request, please include SAS Customer Intelligence in the subject field of the form. Be sure to provide the SAS Site Number for your software license along with your request.

See the SAS Customer Intelligence 360 page for SAS Customer Intelligence 360 online documentation.

SAS Customer Intelligence 6.6


Previous Versions

6.X

The documentation for SAS Customer Intelligence is intended for use by existing customers and requires an access key. You can obtain the access key from your SAS consultant or by contacting SAS Technical Support. To expedite your request, please include SAS Customer Intelligence in the subject field of the form. Be sure to provide the SAS Site Number for your software license along with your request.

SAS Customer Intelligence documentation

SAS Customer Intelligence 6.5

  • SAS Customer Intelligence 6.5: Common Data Model: Data Dictionary
  • SAS Customer Intelligence 6.5: Integration Utilities: User's Guide
  • SAS Customer Link Analytics 6.5 documentation
  • SAS Digital Marketing 6.5: Administrator's Guide 
  • SAS Digital Marketing 6.5: User's Guide 
  • SAS Marketing Automation 6: How-to Video Library
  • SAS Marketing Automation 6.5: Administrator's Guide 
  • SAS Marketing Automation 6.5: User's Guide 
  • SAS Marketing Automation 6.5: User's Guide - Korean 
  • SAS Marketing Operations Management 6.5 documentation
  • SAS Marketing Operations Management 6.6 documentation
  • SAS Marketing Optimization 6.5: Administrator's Guide
  • SAS Marketing Optimization 6.5: User's Guide
  • SAS Real-Time Decision Manager 6.5: Administrator's Guide 
  • SAS Real-Time Decision Manager 6.5: User's Guide

SAS Customer Intelligence 6.4

  • SAS Customer Experience Analytics 6.4: Administrator's Guide
  • SAS Customer Experience Analytics 6.4: User's Guide
  • SAS Customer Experience Targeting 6.4: Administrator's Guide
  • SAS Customer Experience Targeting 6.4: User's Guide
  • SAS Customer Experience Targeting 6.4: Migration Guide
  • SAS Customer Intelligence 6.4 Common Data Model: Data Dictionary
  • SAS Customer Intelligence 6.4 Integration Utilities: User's Guide
  • SAS Digital Marketing 6.4: Administrator's Guide
  • SAS Digital Marketing 6.4: User's Guide
  • SAS Marketing Automation 6: How-to Video Library
  • SAS Marketing Automation 6.4: Administrator's Guide 
  • SAS Marketing Automation 6.4: User's Guide
  • SAS Marketing Optimization 6.4: Administrator's Guide
  • SAS Marketing Optimization 6.4: User's Guide
  • SAS Real-Time Decision Manager 6.4: Administrator's Guide 
  • SAS Real-Time Decision Manager 6.4: User's Guide 

SAS Decision Services 6.4
Access the administrative documentation for SAS Decision Services for configuration and administration of the server components.

SAS Customer Intelligence 6.3

  • SAS Customer Experience Analytics 6.3: Administrator's Guide
  • SAS Customer Experience Analytics 6.3: User's Guide
  • SAS Customer Experience Targeting 6.3: Administrator's Guide
  • SAS Customer Experience Targeting 6.3: User's Guide
  • SAS Customer Intelligence 6.3 Common Data Model: Data Dictionary
  • SAS Customer Intelligence 6.3 Integration Utilities: User's Guide
  • SAS Digital Marketing 6.3: User's Guide
  • SAS Digital Marketing 6.3: Administrator's Guide
  • SAS Marketing Automation 6: How-to Video Library
  • SAS Marketing Automation 6.3: User's Guide
  • SAS Marketing Automation 6.3: Administrator's Guide
  • SAS Marketing Optimization 6.3: User's Guide
  • SAS Real-Time Decision Manager 6.3: Administrator's Guide 
  • SAS Real-Time Decision Manager 6.3: User's Guide

SAS Decision Services 6.3
Access the administrative documentation for SAS Decision Services for configuration and administration of the server components.

SAS Customer Intelligence 6.1

  • SAS Customer Experience Analytics 6.1: Administrator's Guide
  • SAS Customer Experience Analytics 6.1: User's Guide
  • SAS Customer Intelligence 6.1 Common Data Model: Data Dictionary
  • SAS Customer Intelligence 6.1 Integration Utilities: User's Guide
  • SAS Digital Marketing 6.1: User's Guide
  • SAS Digital Marketing 6.1: Administrator's Guide
  • SAS Marketing Automation 6.1 and SAS Real-Time Decision Manager 6.1: Administrator's Guide
  • SAS Marketing Automation 6: How-to Video Library
  • SAS Marketing Automation 6.1: User's Guide
  • SAS Marketing Optimization 6.1: User's Guide
  • SAS Real-Time Decision Manager 6.1: User's Guide

 

5.X

The documentation for SAS Customer Intelligence is intended for use by existing customers and requires an access key. You can obtain the access key from your SAS consultant or by contacting SAS Technical Support. To expedite your request, please include SAS Customer Intelligence in the subject field of the form. Be sure to provide the SAS Site Number for your software license along with your request.

SAS Customer Intelligence documentation

SAS Customer Intelligence 5.4

  • SAS Customer Intelligence 5.4 Common Data Model: Data Dictionary
  • SAS Customer Intelligence 5.4 Integration Utilities: User's Guide
  • SAS Digital Marketing 5.4: Administrator's Guide
  • SAS Digital Marketing 5.4: System Requirements
  • SAS Digital Marketing 5.4: User's Guide
  • SAS Digital Marketing 5.4: Web Studio User's Guide
  • SAS Marketing Optimization 5.4: User's Guide
  • Using SAS Marketing Optimization 5.4 and SAS Marketing Automation 5.4 to Optimize Campaigns
  • SAS Real-Time Decision Manager 5.4: User's Guide
  • SAS Real-Time Decision Manager 5.4: User's Guide - non-English PDF
  • SAS Marketing Automation 5.4: Administrator's Guide
  • SAS Marketing Automation 5.4: User's Guide
  • SAS Marketing Automation 5.4: User's Guide - non-English PDF

SAS Decision Services 5.5
SAS Real-Time Decision Manager plug-in components have been renamed SAS Decision Services as of version 5.41. Access the administrative documentation for SAS Decision Services 5.5 for configuration and administration of the server components. SAS Decision Services  

SAS Customer Intelligence 5.3

  • SAS Customer Intelligence 5.3: Common Data Model Data Dictionary
  • SAS Customer Intelligence 5.3: Integration Utilities User's Guide
  • SAS Digital Marketing 5.3: Administrator's Guide
  • SAS Digital Marketing 5.3: System Requirements
  • SAS Digital Marketing 5.3: User's Guide
  • SAS Marketing Automation 5.3: Administrator's Guide, Third Edition
  • SAS Marketing Automation 5.3: User's Guide
  • SAS Marketing Optimization 5.3: User's Guide
  • SAS Real-Time Decision Manager 5.3: Administrator's Guide
  • SAS Real-Time Decision Manager 5.3: User's Guide

SAS Customer Intelligence 5.1

  • SAS Customer Intelligence Integration Utilities
  • SAS Customer Intelligence 5.1: Administrator's Guide, Third Edition
  • SAS Customer Intelligence 5.1 Common Data Model: Data Dictionary
  • SAS Digital Marketing 5.1: Administrator's Guide
  • SAS Digital Marketing 5.1: User's Guide
  • SAS Digital Marketing 5.1: Web Studio User's Guide
  • SAS Marketing Automation 5.1: User's Guide
  • SAS Marketing Optimization: User's Guide
  • SAS Real-Time Decision Manager 5.1: Administrator's Guide
  • SAS Real-Time Decision Manager 5.1: User's Guide

Back to Top