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Problem Note 38815: When using SAS® Download Manager to download SAS® 9.2, "Http status 404" error messages appear

DetailsAboutRate It

When you use the SAS® Download Manager the download might fail with http status 404 error messages.

You might see these error messages in the sdw.log:

   SEVERE: Failed to download file <path to  
   file\filename> with http status = 404

The following is an example of another error message. Note that the message is not limited to this file.

   SEVERE: Failed to download file C:\SAS Software       
   Depot\download\jmp__80__win__xx__sp0__1 
   \jmp__80__win__xx__sp0__1.ezip with http status = 404

Here is an example screenshot from the download process.

image label

The problem is associated with how the SAS® Download Manager interacts with the proxy server.

To correct the problem, download and install the latest SAS® Download Manager.

Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Download ManagerLinux for x641.421.439.2 TS2M29.2 TS2M3
Linux1.421.439.2 TS2M29.2 TS2M3
OpenVMS on HP Integrity1.421.439.2 TS2M29.2 TS2M3
Microsoft Windows Server 20081.421.439.2 TS2M29.2 TS2M3
Microsoft Windows Server 2008 for x641.421.439.2 TS2M29.2 TS2M3
Microsoft Windows XP Professional1.421.439.2 TS2M29.2 TS2M3
Windows 7 Enterprise x641.421.439.2 TS2M29.2 TS2M3
Windows 7 Home Premium 32 bit1.421.439.2 TS2M29.2 TS2M3
Windows 7 Home Premium x641.421.439.2 TS2M29.2 TS2M3
Windows 7 Professional 32 bit1.421.439.2 TS2M29.2 TS2M3
Windows 7 Professional x641.421.439.2 TS2M29.2 TS2M3
Windows 7 Ultimate 32 bit1.421.439.2 TS2M29.2 TS2M3
Windows 7 Ultimate x641.421.439.2 TS2M29.2 TS2M3
Windows Vista1.421.439.2 TS2M29.2 TS2M3
Windows Vista for x641.421.439.2 TS2M29.2 TS2M3
64-bit Enabled AIX1.421.439.2 TS2M29.2 TS2M3
64-bit Enabled HP-UX1.421.439.2 TS2M29.2 TS2M3
64-bit Enabled Solaris1.421.439.2 TS2M29.2 TS2M3
HP-UX IPF1.421.439.2 TS2M29.2 TS2M3
Windows 7 Enterprise 32 bit1.421.439.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 for x641.421.439.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 Standard Edition1.421.439.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 Enterprise Edition1.421.439.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 Datacenter Edition1.421.439.2 TS2M29.2 TS2M3
Microsoft Windows XP 64-bit Edition1.421.439.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 Enterprise 64-bit Edition1.421.439.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 Datacenter 64-bit Edition1.421.439.2 TS2M29.2 TS2M3
Microsoft® Windows® for 64-Bit Itanium-based Systems1.421.439.2 TS2M29.2 TS2M3
z/OS1.421.439.2 TS2M29.2 TS2M3
Solaris for x641.421.439.2 TS2M29.2 TS2M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.