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Usage Note 13834: Back up your PC and stop the SAS Services if installing SAS service packs

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Before applying your SAS Service Pack, be sure to stop all of your SAS
services gracefully and back up your operating system.  Backing up your
operating system is always recommended before installing any program on
the Windows operating system.

To stop the SAS services perform one of the following options:

   1. Stopping services in the Control Panel:

      a. Click on Start>Settings>Control Panel>Administrative
         Tools>Services.
      b. Locate the SAS Services and click on Stop

      For example, where BIArchitec stands for the project name:

      SAS Lev1 CS - BIArchitec        (Connect Server)
      SAS Lev1 MS - BIArchitec        (Metadata Server)
      SAS Lev1 OB - BIArchitec        (Object Spawner)

      Other SAS services that might be listed include:

      SAS Object Spawner Daemon      (Integration Technologies)
      SAS Job Spawner                (Connect)

   2. Stopping services from the Start menu:

      Stop the SAS Services from the Start>Programs>SAS>BIArchitec
      (*projectname*) and select the SAS Servers or Spawners.  For
      example:

      Stop SAS Metadata Server
      Stop SAS Object Spawner
      Stop SAS Connect Server

   3. Stopping services via the StopServer.bat file:

      Go to the appropriate server directory and run the StopServer.bat
      program. For example:

      C:\SAS\BIArchitec\Lev1\SASMain\MetadataServer\StopServer.bat

A good rule of thumb after you have closed any existing SAS sessions is
to end any sas.exe processes in the Task Manager before beginning the
SAS Service Pack installation. If you do not close SAS before installing
you will receive the following error:

   SAS In Use
   SAS Foundation is active and cannot be updated.  All SAS processes
   must be closed before Setup can continue.

   Click Yes after SAS has been closed and Setup can continue. Or, click
   No to exit Setup.


Operating System and Release Information

Product FamilyProductSystemSAS Release
ReportedFixed*
SAS SystemBase SASMicrosoft Windows 2000 Server9.1 TS1M3
Microsoft Windows Server 2003 Datacenter Edition9.1 TS1M3
Microsoft Windows Server 2003 Enterprise Edition9.1 TS1M3
Microsoft Windows Server 2003 Standard Edition9.1 TS1M3
Microsoft® Windows® for 64-Bit Itanium-based Systems9.1 TS1M3
Microsoft Windows NT Workstation9.1 TS1M3
Microsoft Windows XP Professional9.1 TS1M3
Microsoft Windows 2000 Advanced Server9.1 TS1M3
Microsoft Windows 2000 Datacenter Server9.1 TS1M3
Microsoft Windows 2000 Professional9.1 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.