When you run a program in SAS Enterprise Guide, the following errors might appear in the program log:

A workaround is to enable the KEEPALIVE option in SAS^® Metadata Server. 

Enabling KEEPALIVE on the SAS Metadata Server

You can set the KEEPALIVE option within a configuration file for SAS Metadata Server by completing these steps:

1. Go to the directory where the SAS Metadata Server configuration files are located:

      Microsoft Windows:  

            \SAS-configuration-directory\LevN\SASMeta\MetadataServer\  

     UNIX: 

           /SAS-configuration-directory/LevN/SASMeta/MetadataServer/ 

2. Open the sasv9.cfg file and find the line that begins with this text:

    -objectserverparms

3. Copy the entire -objectserverparms line. 

4. Open the sasv9_usermods.cfg file from the same directory. 

5. Add the entire -objectserverparms line that you copied from the sasv9.cfg file to the sasv9_usermods.cfg file. 

6. On the -objectserverparms line in the sasv9_usermods.cfg file, specify keepalive=value between two of the existing parameters.

Note: When you specify value, use the time (in seconds) when you want the packet to be sent to your firewall.

Here is an example:  

7. Close the sasv9_usermods.cfg file and save your changes.

8. Restart both the Metadata Server service and Object Spawner service.

9. If you have additional SAS services, restart them.

Note: You must stop and start all of your SAS services. 

For guidance about starting services in the correct order, see Starting Servers in the Correct Order.

Hot Fix

If enabling the KEEPALIVE option for SAS Metadata Server does not resolve the issue, you need to install the hot fix in this SAS Note. 

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Enterprise Guide 8.4 is available at: