Problem Note 70949: Object spawners stop processing grid-launched workspace server requests in SAS® Grid Manager for Platform environments
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Object spawners stop processing grid-launched workspace server requests and have to be restarted.
When this issue occurs, the object spawner process continues to run. However, it no longer accepts any new grid-launched workspace server requests. Eventually, a grid provider time-out error is reported and then a traceback starts.
The following occurs in the object spawner log:
INFO [02676337] :sasdemo - New client connection (2114567) accepted from server port 8591 for user sasdemo. Encryption level is Everything using encryption algorithm AES. Peer IP address and port are [::ffff:169.xxx.xxx.xxx]:51311 for APPNAME=Web Infra Platform Services 9.4 - SAS Studio Mid-Tier 3.8.
INFO [02676337] :sasdemo - New out call client connection (2114973) for user sastrust@saspw. Encryption level is Everything using encryption algorithm AES. Peer IP address and port are [169.xxx.xxx.xxx]:8561.
INFO [02676337] :sasdemo - New out call client connection (2110598) for user sastrust@saspw. Encryption level is Everything using encryption algorithm AES. Peer IP address and port are [169.xxx.xxx.xxx]:8561.
INFO [02676337] :sasdemo - New out call client connection (2110598) for user sastrust@saspw. Encryption level is Everything using encryption algorithm AES. Peer IP address and port are [169.xxx.xxx.xxx]:8561.
INFO [02676337] :sasdemo - Created grid job 5195670 using credentials sasdemo (child id 2101064).
ERROR [02676337] :sasdemo - The specified uuid 92B5D659-AFCA-6E45-8984-E50768FB9B3D did not match any process managed by this spawner.
ERROR [02676337] :sasdemo - Objspawn was unable to launch the server SASApp - Workspace Server (A5OF8ODD.AY00000A) because the Grid provider has exceeded the specified wait time.
ERROR [02676337] :sasdemo - Objspawn was unable to launch the server SASApp - Workspace Server (A5OF8ODD.AY00000A) because the Grid provider has exceeded the specified wait time.
INFO [02676337] :sas - Client connection 2114567 for user sasdemo closed.
ERROR [00000010] :sas - The Bridge Protocol Engine Socket Access Method listen thread failed with an exception code of 6.
ERROR [00000010] :sas- /sas/SASFoundation/9.4/sasexe/tkiomsvc.so(tktracex+0x2e) [0x7f1914cd909e]
/sas/SASFoundation/9.4/sasexe/tkiomsvc.so(+0xd949) [0x7f1914c5d949]
/sas/SASFoundation/9.4/sasexe/tkmk.so(bktExcept+0x62) [0x7f1923c08472]
/sas/SASFoundation/9.4/sasexe/tkmk.so(bkt_signal_handler+0x144) [0x7f1923c08ac4]
/lib64/libpthread.so.0(+0xf630) [0x7f192501b630]
ERROR [00000010] :sas- /sas/SASFoundation/9.4/sasexe/tkiomsvc.so(tktracex+0x2e) [0x7f1914cd909e]
/sas/SASFoundation/9.4/sasexe/tkiomsvc.so(+0xd949) [0x7f1914c5d949]
/sas/SASFoundation/9.4/sasexe/tkmk.so(bktExcept+0x62) [0x7f1923c08472]
/sas/SASFoundation/9.4/sasexe/tkmk.so(bkt_signal_handler+0x144) [0x7f1923c08ac4]
/lib64/libpthread.so.0(+0xf630) [0x7f192501b630]
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | Platform LSF | Microsoft® Windows® for x64 | 9.4 TS1M6 | |
| Microsoft Windows 8 Enterprise 32-bit | 9.4 TS1M6 | |||
| Microsoft Windows 8 Enterprise x64 | 9.4 TS1M6 | |||
| Microsoft Windows 8 Pro 32-bit | 9.4 TS1M6 | |||
| Microsoft Windows 8 Pro x64 | 9.4 TS1M6 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4 TS1M6 | |||
| Microsoft Windows 8.1 Enterprise x64 | 9.4 TS1M6 | |||
| Microsoft Windows 8.1 Pro 32-bit | 9.4 TS1M6 | |||
| Microsoft Windows 8.1 Pro x64 | 9.4 TS1M6 | |||
| Microsoft Windows 10 | 9.4 TS1M6 | |||
| Microsoft Windows Server 2008 | 9.4 TS1M6 | |||
| Microsoft Windows Server 2008 R2 | 9.4 TS1M6 | |||
| Microsoft Windows Server 2008 for x64 | 9.4 TS1M6 | |||
| Microsoft Windows Server 2012 Datacenter | 9.4 TS1M6 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4 TS1M6 | |||
| Windows 7 Home Premium x64 | 9.4 TS1M6 | |||
| Windows 7 Home Premium 32 bit | 9.4 TS1M6 | |||
| Windows 7 Enterprise x64 | 9.4 TS1M6 | |||
| Windows 7 Enterprise 32 bit | 9.4 TS1M6 | |||
| Microsoft Windows Server 2019 | 9.4 TS1M6 | |||
| Microsoft Windows Server 2016 | 9.4 TS1M6 | |||
| Microsoft Windows Server 2012 Std | 9.4 TS1M6 | |||
| Microsoft Windows Server 2012 R2 Std | 9.4 TS1M6 | |||
| HP-UX IPF | 9.4 TS1M6 | |||
| 64-bit Enabled Solaris | 9.4 TS1M6 | |||
| 64-bit Enabled AIX | 9.4 TS1M6 | |||
| Windows 7 Ultimate x64 | 9.4 TS1M6 | |||
| Windows 7 Ultimate 32 bit | 9.4 TS1M6 | |||
| Windows 7 Professional x64 | 9.4 TS1M6 | |||
| Windows 7 Professional 32 bit | 9.4 TS1M6 | |||
| Linux for x64 | 9.4 TS1M6 | |||
| Solaris for x64 | 9.4 TS1M6 | |||
A fix for this issue for SAS Workload Orchestrator and SAS Grid Manager for Platform 9.46 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E3Y.html#70949| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2024-08-29 12:04:40 |
| Date Created: | 2024-08-28 16:02:38 |