Installation Note 70900: The install fails during the Install Post Processing step when deploying hot fixes for SAS® Environment Manager components
 |  |  |  |  |
This issue can occur during an upgrade in place (UIP) or when performing the Apply Hot Fixes task via SAS® Deployment Manager. This behavior was reported for both the SAS® Environment Manager M2T004 and M2T005 Hot Fixes, which are applied for the 2.5_M5 version of SAS® Environment Manager. This issue also occurs for the M2U004 Hot Fix, applied to the 2.5M4 version of the SAS® Environment Manager Agent.
SAS Deployment Wizard or SAS Deployment Manager fails with the pop-up message below:
In addition, the IT_yyyy-mm-dd-xx.xx.xx.log might display the following error toward the bottom of the log:
2024-06-27 10:53:00 LogLineWriter - error: <SASHome>/SASEnvironmentManager/2.5/hotfix/sasevM8_jarfix.xml:106: The following error occurred while executing this line:
2024-06-27 10:53:00 LogLineWriter - error: <SASHome>/SASEnvironmentManager/2.5/hotfix/sasevM8_jarfix.xml:672: Errors have been encountered. Please see sasevM8_jarfix_27Jun2024.105237_error.log for details.
2024-06-27 10:53:00 LogLineWriter - error: Total time: 23 seconds
2024-06-27 10:53:00 Controller - An error occurred during processing:
2024-06-27 10:53:00 Controller - There is a problem that seems to be an issue with the installer: Could not invoke public int com.sas.tools.installs.it.tasks.RunApplicationTask.postInstall() throws com.sas.tools.installs.it.InstallException on instance com.sas.tools.installs.it.tasks.RunApplicationTask@3d171fbb
2024-06-27 10:53:00 Controller - com.sas.tools.installs.it.InstallException: Could not invoke public int com.sas.tools.installs.it.tasks.RunApplicationTask.postInstall() throws com.sas.tools.installs.it.InstallException on instance com.sas.tools.installs.it.tasks.RunApplicationTask@3d171fbb
To locate the log referenced in the above errors, navigate to the following location: <SASHome>/SASEnvironmentManager/2.5/hotfix/.
The referenced sasevM8_jarfix_ddMmmyyyy.xxxxxx_error.log displays messages similar to the following for several files:
Solutions
The following workarounds are available for this issue:
- A hot fix is available to replace the affected hot fixes for this issue. If you experience the above problem when running the Apply Hot Fixes task, see the Hot Fix tab to obtain the latest hot fix.
- If you experience this problem when running a UIP or deployment, you can run the Retrieve Hot Fixes task to update your SAS Software Depot with the latest hot fix, which also pulls down the latest hot fix for the SAS® Environment Manager component in question.
To run the Retrieve Hot Fixes task, complete the following steps:
- Launch SAS Deployment Wizard from the affected SAS Software Depot by running setup.exe (for Windows operating systems) or setup.sh (for UNIX operating systems).
- Select the options Manage this SAS Software Depot ► Retrieve Hot Fixes.
- SAS Deployment Wizard updates your depot with any hot fixes that are available and are applicable to your depot.
If you continue to experience problems or have questions, contact SAS Technical Support.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Environment Manager | Solaris for x64 | 2.5_M5 | 9.4 TS1M8 | ||
| Linux for x64 | 2.5_M5 | 9.4 TS1M8 | ||||
| 64-bit Enabled Solaris | 2.5_M5 | 9.4 TS1M8 | ||||
| 64-bit Enabled AIX | 2.5_M5 | 9.4 TS1M8 | ||||
| Microsoft® Windows® for x64 | 2.5_M5 | 9.4 TS1M8 | ||||
A fix for this issue for SAS Environment Manager 2.5_M5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/M2T.html#70900A fix for this issue for SAS Environment Manager Agent 2.5_M5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/M2U.html#70900| Type: | Installation Note |
| Priority: | medium |
| Date Modified: | 2024-10-11 12:43:39 |
| Date Created: | 2024-07-23 12:10:08 |