Problem Note 70486: The SAS® Management Console Deployment Tester plug-in disappears when the SAS® 9.4 Operational Qualification test fails with "Error creating report"
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After a failure with the SAS Operational Qualification tool occurs, the SAS Deployment Tester plug-in for SAS Management Console disappears from SAS Management Console and the following error dialog boxes appear:
If you close SAS Management Console and open it again after running the SAS Operational Qualification tool, the Deployment Tester plug-in is missing in the SAS Management Console.
Workaround
To work around the issue, go to the AppData/Roaming/SAS/SASDeploymentTesterSASMCPlugin/2.2/Reports directory and delete the reports there. Then, restart SAS Management Console and the plug-in reappears.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Deployment Tester - Server | Microsoft Windows Server 2012 Std | 2.2_M10 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2012 R2 Std | 2.2_M10 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 2.2_M10 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2012 Datacenter | 2.2_M10 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2008 for x64 | 2.2_M10 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2008 R2 | 2.2_M10 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2008 | 2.2_M10 | 9.4 TS1M8 | ||||
| Microsoft Windows 11 | 2.2_M10 | 9.4 TS1M8 | ||||
| Microsoft Windows 10 | 2.2_M10 | 9.4 TS1M8 | ||||
| Microsoft Windows 8.1 Pro x64 | 2.2_M10 | 9.4 TS1M8 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 2.2_M10 | 9.4 TS1M8 | ||||
| Microsoft Windows 8 Pro x64 | 2.2_M10 | 9.4 TS1M8 | ||||
| Microsoft Windows 8 Enterprise x64 | 2.2_M10 | 9.4 TS1M8 | ||||
| Microsoft® Windows® for x64 | 2.2_M10 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2016 | 2.2_M10 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2019 | 2.2_M10 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2022 | 2.2_M10 | 9.4 TS1M8 | ||||
| Windows 7 Enterprise 32 bit | 2.2_M10 | 9.4 TS1M8 | ||||
| Windows 7 Enterprise x64 | 2.2_M10 | 9.4 TS1M8 | ||||
| Windows 7 Home Premium 32 bit | 2.2_M10 | 9.4 TS1M8 | ||||
| Windows 7 Home Premium x64 | 2.2_M10 | 9.4 TS1M8 | ||||
| Windows 7 Professional 32 bit | 2.2_M10 | 9.4 TS1M8 | ||||
| Windows 7 Professional x64 | 2.2_M10 | 9.4 TS1M8 | ||||
| Windows 7 Ultimate 32 bit | 2.2_M10 | 9.4 TS1M8 | ||||
| Windows 7 Ultimate x64 | 2.2_M10 | 9.4 TS1M8 | ||||
| 64-bit Enabled AIX | 2.2_M10 | 9.4 TS1M8 | ||||
| 64-bit Enabled Solaris | 2.2_M10 | 9.4 TS1M8 | ||||
| Linux for x64 | 2.2_M10 | 9.4 TS1M8 | ||||
| Solaris for x64 | 2.2_M10 | 9.4 TS1M8 | ||||
A fix for this issue for SAS Deployment Tester Plug-in for SAS Management Console 9.4_M10 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/M8T.html#70486| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2023-11-06 09:25:19 |
| Date Created: | 2023-11-03 09:50:00 |