Problem Note 70419: SAS® Risk Governance Framework displays an unexpected server error when you perform a bulk action for more than 10 objects
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In SAS Risk Governance Framework, when you perform a bulk action for a large number of items in a task list, an unexpected pop-up message occurs. When the error occurs, the SASRiskGovernanceFrameworkMidTier.log file contains an error similar to the following:
ERROR com.sas.oprisk.monitor.rest.controller.GlobalControllerExceptionHandler - Caught unexpected exception, returning internal server error.
java.lang.NullPointerException
at com.sas.oprisk.monitor.service.workflow.WorkflowHandler.getDefaultChangeReason(WorkflowHandler.java:440)
java.lang.NullPointerException
at com.sas.oprisk.monitor.service.workflow.WorkflowHandler.getDefaultChangeReason(WorkflowHandler.java:440)
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Risk Governance Framework | Microsoft® Windows® for x64 | 7.4 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise 32-bit | 7.4 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Enterprise x64 | 7.4 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Pro 32-bit | 7.4 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Pro x64 | 7.4 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 7.4 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 7.4 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 7.4 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Pro x64 | 7.4 | 9.4 TS1M6 | ||||
| Microsoft Windows 10 | 7.4 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2008 | 7.4 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2008 R2 | 7.4 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2008 for x64 | 7.4 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 Datacenter | 7.4 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 7.4 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 R2 Std | 7.4 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 Std | 7.4 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2016 | 7.4 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2019 | 7.4 | 9.4 TS1M6 | ||||
| Windows 7 Enterprise 32 bit | 7.4 | 9.4 TS1M6 | ||||
| Windows 7 Enterprise x64 | 7.4 | 9.4 TS1M6 | ||||
| Windows 7 Home Premium 32 bit | 7.4 | 9.4 TS1M6 | ||||
| Windows 7 Home Premium x64 | 7.4 | 9.4 TS1M6 | ||||
| Windows 7 Professional 32 bit | 7.4 | 9.4 TS1M6 | ||||
| Windows 7 Professional x64 | 7.4 | 9.4 TS1M6 | ||||
| Windows 7 Ultimate 32 bit | 7.4 | 9.4 TS1M6 | ||||
| Windows 7 Ultimate x64 | 7.4 | 9.4 TS1M6 | ||||
| Linux for x64 | 7.4 | 9.4 TS1M6 | ||||
A fix for this issue for SAS Risk Governance Framework 7.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/M5E.html#70419A fix for this issue for SAS Risk Governance Framework 7.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/D4Z.html#70419| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2023-10-11 11:19:00 |
| Date Created: | 2023-09-28 07:00:22 |