Problem Note 70222: An "unexpected server error" message occurs when you use the global search capability in SAS® Risk Governance Framework
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When you use the global search capability, SAS Risk Governance Framework might display the following error message:
The error might occur for some users, whereas other users might be able to perform a successful search.
When the problem occurs, the SASRiskGovernanceFrameworkMidTier.log contains the following error:
ERROR com.sas.oprisk.monitor.rest.controller.GlobalControllerExceptionHandler - Caught unexpected exception, returning internal server error.
org.apache.solr.client.solrj.impl.HttpSolrClient$RemoteSolrException: Error from server at https://myhost:8983/solr/rgf: non ok status: 414, message:Request-URI Too Long
org.apache.solr.client.solrj.impl.HttpSolrClient$RemoteSolrException: Error from server at https://myhost:8983/solr/rgf: non ok status: 414, message:Request-URI Too Long
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Risk Governance Framework | Linux for x64 | 7.4 | 9.4 TS1M5 | ||
| Windows 7 Ultimate x64 | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Ultimate 32 bit | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Professional x64 | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Professional 32 bit | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Home Premium x64 | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Home Premium 32 bit | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Enterprise x64 | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Enterprise 32 bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2016 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 Std | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 R2 Std | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 Datacenter | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 for x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 R2 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 10 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Pro x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Pro x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Pro 32-bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Enterprise x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Enterprise 32-bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft® Windows® for x64 | 7.4 | 9.4 TS1M5 | ||||
A fix for this issue for SAS Risk Governance Framework 7.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/M5E.html#70222A fix for this issue for SAS Risk Governance Framework 7.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/D4Z.html#70222
When the problem occurs, the SASRiskGovernanceFrameworkMidTier.log contains a "Request-URI Too Long" error.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2023-07-14 12:22:53 |
| Date Created: | 2023-06-30 12:33:50 |