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Problem Note 70589: Creating or opening a forecast project from Microsoft Excel fails with the error “No HPF Forecast Server is defined in the active metadata repository”

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Creating or opening a SAS® Forecast Server project from Microsoft Excel fails with the following error:  

No HPF Forecast Server is defined in the active metadata repository.  Please contact your administrator.
The request failed with HTTP status 404.

No HPF Forecast Server is defined in the active metadata repository. Please contact your administrator.

In addition, viewing the SAS Forecast Server SOAP Service Status page (that is accessing https://host:port/SASForecastServerSoap/Status) fails with the following error:

HTTP Status 500 - Internal Server Error

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Forecast ServerMicrosoft® Windows® for x6415.39.4 TS1M8
Microsoft Windows 8 Enterprise 32-bit15.39.4 TS1M8
Microsoft Windows 8 Enterprise x6415.39.4 TS1M8
Microsoft Windows 8 Pro 32-bit15.39.4 TS1M8
Microsoft Windows 8 Pro x6415.39.4 TS1M8
Microsoft Windows 8.1 Enterprise 32-bit15.39.4 TS1M8
Microsoft Windows 8.1 Enterprise x6415.39.4 TS1M8
Microsoft Windows 8.1 Pro 32-bit15.39.4 TS1M8
Microsoft Windows 8.1 Pro x6415.39.4 TS1M8
Microsoft Windows 1015.39.4 TS1M8
Microsoft Windows 1115.39.4 TS1M8
Microsoft Windows Server 200815.39.4 TS1M8
Microsoft Windows Server 2008 R215.39.4 TS1M8
Microsoft Windows Server 2008 for x6415.39.4 TS1M8
Microsoft Windows Server 2012 Datacenter15.39.4 TS1M8
Microsoft Windows Server 2012 R2 Datacenter15.39.4 TS1M8
Microsoft Windows Server 2012 R2 Std15.39.4 TS1M8
Microsoft Windows Server 2012 Std15.39.4 TS1M8
Microsoft Windows Server 201615.39.4 TS1M8
Microsoft Windows Server 201915.39.4 TS1M8
Microsoft Windows Server 202215.39.4 TS1M8
Windows 7 Enterprise 32 bit15.39.4 TS1M8
Windows 7 Enterprise x6415.39.4 TS1M8
Windows 7 Home Premium 32 bit15.39.4 TS1M8
Windows 7 Home Premium x6415.39.4 TS1M8
Windows 7 Professional 32 bit15.39.4 TS1M8
Windows 7 Professional x6415.39.4 TS1M8
Windows 7 Ultimate 32 bit15.39.4 TS1M8
Windows 7 Ultimate x6415.39.4 TS1M8
64-bit Enabled AIX15.39.4 TS1M8
64-bit Enabled Solaris15.39.4 TS1M8
Linux for x6415.39.4 TS1M8
Solaris for x6415.39.4 TS1M8
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.