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Problem Note 69889: The Schedule Manager in SAS® Management Console on SAS® 9.4M8 fails to authenticate to Platform Process Manager with a "Connect to Scheduler error"

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When you use the Schedule Manager to perform a Schedule Flow to Platform Process Manager within SAS Management Console in SAS 9.4M8, you are prompted for the credentials to log in to the Platform Process Manager, as shown here:

login

When you enter credentials, a message that the authentication failed occurs, even when the credentials are correct:

authentication to sasbi.demo.sas.com scheduling server failed. please retry

Click the Downloads tab in this note to install a patch to correct the SAS Management Console failure to schedule jobs on Platform LSF 10.1.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Management ConsoleMicrosoft® Windows® for x649.4_M89.4 TS1M8
Microsoft Windows 8 Enterprise 32-bit9.4_M89.4 TS1M8
Microsoft Windows 8 Enterprise x649.4_M89.4 TS1M8
Microsoft Windows 8 Pro 32-bit9.4_M89.4 TS1M8
Microsoft Windows 8 Pro x649.4_M89.4 TS1M8
Microsoft Windows 8.1 Enterprise 32-bit9.4_M89.4 TS1M8
Microsoft Windows 8.1 Enterprise x649.4_M89.4 TS1M8
Microsoft Windows 8.1 Pro 32-bit9.4_M89.4 TS1M8
Microsoft Windows 8.1 Pro x649.4_M89.4 TS1M8
Microsoft Windows 109.4_M89.4 TS1M8
Microsoft Windows 119.4_M89.4 TS1M8
Microsoft Windows Server 20089.4_M89.4 TS1M8
Microsoft Windows Server 2008 R29.4_M89.4 TS1M8
Microsoft Windows Server 2008 for x649.4_M89.4 TS1M8
Microsoft Windows Server 2012 Datacenter9.4_M89.4 TS1M8
Microsoft Windows Server 2012 R2 Datacenter9.4_M89.4 TS1M8
Microsoft Windows Server 2012 R2 Std9.4_M89.4 TS1M8
Microsoft Windows Server 2012 Std9.4_M89.4 TS1M8
Microsoft Windows Server 20169.4_M89.4 TS1M8
Microsoft Windows Server 20199.4_M89.4 TS1M8
Microsoft Windows Server 20229.4_M89.4 TS1M8
Windows 7 Enterprise 32 bit9.4_M89.4 TS1M8
Windows 7 Enterprise x649.4_M89.4 TS1M8
Windows 7 Home Premium 32 bit9.4_M89.4 TS1M8
Windows 7 Home Premium x649.4_M89.4 TS1M8
Windows 7 Professional 32 bit9.4_M89.4 TS1M8
Windows 7 Professional x649.4_M89.4 TS1M8
Windows 7 Ultimate 32 bit9.4_M89.4 TS1M8
Windows 7 Ultimate x649.4_M89.4 TS1M8
64-bit Enabled AIX9.4_M89.4 TS1M8
64-bit Enabled Solaris9.4_M89.4 TS1M8
Linux for x649.4_M89.4 TS1M8
Solaris for x649.4_M89.4 TS1M8
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.