Problem Note 69889: The Schedule Manager in SAS® Management Console on SAS® 9.4M8 fails to authenticate to Platform Process Manager with a "Connect to Scheduler error"
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When you use the Schedule Manager to perform a Schedule Flow to Platform Process Manager within SAS Management Console in SAS 9.4M8, you are prompted for the credentials to log in to the Platform Process Manager, as shown here:
When you enter credentials, a message that the authentication failed occurs, even when the credentials are correct:
Click the Downloads tab in this note to install a patch to correct the SAS Management Console failure to schedule jobs on Platform LSF 10.1.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Management Console | Microsoft® Windows® for x64 | 9.4_M8 | 9.4 TS1M8 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows 8 Enterprise x64 | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows 8 Pro 32-bit | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows 8 Pro x64 | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows 8.1 Pro x64 | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows 10 | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows 11 | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2008 | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2008 R2 | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2008 for x64 | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2012 Datacenter | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2012 R2 Std | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2012 Std | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2016 | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2019 | 9.4_M8 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2022 | 9.4_M8 | 9.4 TS1M8 | ||||
| Windows 7 Enterprise 32 bit | 9.4_M8 | 9.4 TS1M8 | ||||
| Windows 7 Enterprise x64 | 9.4_M8 | 9.4 TS1M8 | ||||
| Windows 7 Home Premium 32 bit | 9.4_M8 | 9.4 TS1M8 | ||||
| Windows 7 Home Premium x64 | 9.4_M8 | 9.4 TS1M8 | ||||
| Windows 7 Professional 32 bit | 9.4_M8 | 9.4 TS1M8 | ||||
| Windows 7 Professional x64 | 9.4_M8 | 9.4 TS1M8 | ||||
| Windows 7 Ultimate 32 bit | 9.4_M8 | 9.4 TS1M8 | ||||
| Windows 7 Ultimate x64 | 9.4_M8 | 9.4 TS1M8 | ||||
| 64-bit Enabled AIX | 9.4_M8 | 9.4 TS1M8 | ||||
| 64-bit Enabled Solaris | 9.4_M8 | 9.4 TS1M8 | ||||
| Linux for x64 | 9.4_M8 | 9.4 TS1M8 | ||||
| Solaris for x64 | 9.4_M8 | 9.4 TS1M8 | ||||
Note: To correct the SAS Management Console failure to schedule jobs on Platform LSF 10.1, install the D3H003 patch.
A fix for this issue for SAS Middle Tier 9.4_M8 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/M2K.html#69889A fix for this issue for SAS Management Console 9.4_M8 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/M2E.html#69889A fix for this issue for is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/.html#69889| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2023-07-14 14:06:31 |
| Date Created: | 2023-02-22 03:52:07 |