Problem Note 69743: Emails might fail to be sent in SAS® Studio 5.2 (Enterprise)
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In SAS® Viya® 3.5, you can send an email from SAS Studio 5.2 (Enterprise) by using more options ► email ► the email dialog box. However, the email might fail to be sent to the designated recipient.
When this issue occurs, the following error appears in a browser HAR file where XXX is the value that is stored in the macro variable SYSUSERID:
There are two possible causes for the above message and the failure to send an email.
First Cause
The SAS Studio compute context is set to run as a service account via the runServerAs attribute and the service account is not a valid LDAP user.
A workaround for the first cause is to use a service account that is a valid LDAP user or to use the FILENAME Statement: EMAIL (SMTP) Access Method to send the email.
Second Cause
The identity ID, which is stored in the macro variable SYS_COMPUTE_SESSION_OWNER, does not have the requirements to launch a compute session
A workaround for the second cause is to use the FILENAME Statement: EMAIL (SMTP) Access Method to send the email.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Studio | Microsoft® Windows® for x64 | 5.2 | Viya | ||
| Microsoft Windows 8 Enterprise 32-bit | 5.2 | Viya | ||||
| Microsoft Windows 8 Enterprise x64 | 5.2 | Viya | ||||
| Microsoft Windows 8 Pro 32-bit | 5.2 | Viya | ||||
| Microsoft Windows 8 Pro x64 | 5.2 | Viya | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 5.2 | Viya | ||||
| Microsoft Windows 8.1 Enterprise x64 | 5.2 | Viya | ||||
| Microsoft Windows 8.1 Pro 32-bit | 5.2 | Viya | ||||
| Microsoft Windows 8.1 Pro x64 | 5.2 | Viya | ||||
| Microsoft Windows 10 | 5.2 | Viya | ||||
| Microsoft Windows 11 | 5.2 | Viya | ||||
| Microsoft Windows 95/98 | 5.2 | Viya | ||||
| Microsoft Windows 2000 Advanced Server | 5.2 | Viya | ||||
| Microsoft Windows 2000 Datacenter Server | 5.2 | Viya | ||||
| Microsoft Windows 2000 Server | 5.2 | Viya | ||||
| Microsoft Windows 2000 Professional | 5.2 | Viya | ||||
| Microsoft Windows NT Workstation | 5.2 | Viya | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.2 | Viya | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 5.2 | Viya | ||||
| Microsoft Windows Server 2003 Standard Edition | 5.2 | Viya | ||||
| Microsoft Windows Server 2003 for x64 | 5.2 | Viya | ||||
| Microsoft Windows Server 2008 | 5.2 | Viya | ||||
| Microsoft Windows Server 2008 R2 | 5.2 | Viya | ||||
| Microsoft Windows Server 2008 for x64 | 5.2 | Viya | ||||
| Microsoft Windows Server 2012 Datacenter | 5.2 | Viya | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 5.2 | Viya | ||||
| Microsoft Windows Server 2012 R2 Std | 5.2 | Viya | ||||
| Microsoft Windows Server 2012 Std | 5.2 | Viya | ||||
| Microsoft Windows Server 2016 | 5.2 | Viya | ||||
| Microsoft Windows Server 2019 | 5.2 | Viya | ||||
| Microsoft Windows Server 2022 | 5.2 | Viya | ||||
| Microsoft Windows XP Professional | 5.2 | Viya | ||||
| Windows 7 Enterprise 32 bit | 5.2 | Viya | ||||
| Windows 7 Enterprise x64 | 5.2 | Viya | ||||
| Windows 7 Home Premium 32 bit | 5.2 | Viya | ||||
| Windows 7 Home Premium x64 | 5.2 | Viya | ||||
| Windows 7 Professional 32 bit | 5.2 | Viya | ||||
| Windows 7 Professional x64 | 5.2 | Viya | ||||
| Windows 7 Ultimate 32 bit | 5.2 | Viya | ||||
| Windows 7 Ultimate x64 | 5.2 | Viya | ||||
| Windows Millennium Edition (Me) | 5.2 | Viya | ||||
| Windows Vista | 5.2 | Viya | ||||
| Windows Vista for x64 | 5.2 | Viya | ||||
| Linux for x64 | 5.2 | Viya | ||||
Viya on Windows: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Windows Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdatesWinViya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2023-07-05 16:13:06 |
| Date Created: | 2022-12-06 12:01:21 |