Problem Note 69196: An HTTP 404 error occurs when you log on to the SAS® Risk Governance Framework web application after applying the SAS® Security Update
After you apply the SAS Security Update, the SAS Risk Governance Framework might fail to start. You encounter an HTTP 404 error when you try to access the web application. The problem is more likely to occur when no other SAS® web applications are installed on SASServer8_1.
Messages similar to the following appear in the server.log for SASServer8_1:
Unexpected exception parsing XML document from class path resource [com/sas/svcs/data/caches/gemfire/sas_gemfire_config.xml]; nested exception is java.lang.AbstractMethodError:
org.apache.logging.log4j.core.config.ConfigurationFactory.getConfiguration(Lorg/apache/logging/log4j/core/Log
gerContext;Lorg/apache/logging/log4j/core/config/ConfigurationSource;)Lorg/apache/logging/log4j/core/config/
Configuration;
To work around the problem, perform the following steps:
- Edit the picklist file for the SAS Risk Governance Framework web application in the SAS-configuration-directory/Levn/Web/WebAppServer/SASServer8_1/sas_webapps/sas.riskgovernanceframework.war/WEB-INF directory.
- Remove the following entry. Note that the version number might differ in your environment.
name=Log4J2
version=2.17.1.0_SAS_20220104134706
- Save the picklist file
- Restart SASServer8_1.
Note: If you redeploy the web application, you must perform the steps in the workaround again.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Risk Governance Framework | Microsoft® Windows® for x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows 8 Enterprise 32-bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows 8 Enterprise x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows 8 Pro 32-bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows 8 Pro x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows 8.1 Enterprise 32-bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows 8.1 Enterprise x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows 8.1 Pro 32-bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows 8.1 Pro x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows 10 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows Server 2008 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows Server 2008 R2 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows Server 2008 for x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows Server 2012 Datacenter | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows Server 2012 R2 Datacenter | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows Server 2012 R2 Std | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows Server 2012 Std | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows Server 2016 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Windows 7 Enterprise 32 bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Windows 7 Enterprise x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Windows 7 Home Premium 32 bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Windows 7 Home Premium x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Windows 7 Professional 32 bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Windows 7 Professional x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Windows 7 Ultimate 32 bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Windows 7 Ultimate x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
Linux for x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2023-02-16 10:36:10 |
Date Created: | 2022-05-16 17:38:54 |