SUPPORT / SAMPLES & SAS NOTES
Problem Note 68490: You see an HTTP 500 Internal Server Error for the flushCaches API when you deploy a content release on the SAS® Risk Governance Framework
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When you deploy a content release on the SAS Risk Governance Framework, you might see an error similar to the following in the cr_tool.log file:
MPRINT(IRM_REST_REQUEST): proc http url = "http://host:7980/SASRiskGovernanceFramework/rest/rmc/systemConfig/flushCaches?&ticket=ST-45541-HAznuHK7lCbVkO B1CXul-cas" method = "POST" headerout = __hout_ out = __out__ ct = "application/json" clear_cache ;
MPRINT(IRM_REST_REQUEST): run;
NOTE: 500 Internal Server Error
MPRINT(IRM_REST_REQUEST): run;
NOTE: 500 Internal Server Error
The SASRiskGovernanceFrameworkMidTier.log contains the following error:
ERROR com.sas.oprisk.monitor.rest.controller.GlobalControllerExceptionHandler - Caught unexpected exception, returning internal server error.
java.lang.NullPointerException
at com.sas.oprisk.server.cache.gemfireCache.GemFireCacheService.flush(GemFireCacheService.java:68)
java.lang.NullPointerException
at com.sas.oprisk.server.cache.gemfireCache.GemFireCacheService.flush(GemFireCacheService.java:68)
The problem occurs when you deploy the content release in a clustered environment.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Risk Governance Framework | Microsoft® Windows® for x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
| Microsoft Windows 8 Enterprise 32-bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows 8 Enterprise x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows 8 Pro 32-bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows 8 Pro x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows 8.1 Enterprise x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows 8.1 Pro 32-bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows 8.1 Pro x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows 10 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2008 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2008 R2 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2008 for x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2012 Datacenter | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2012 R2 Std | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2012 Std | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2016 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Windows 7 Enterprise 32 bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Windows 7 Enterprise x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Windows 7 Home Premium 32 bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Windows 7 Home Premium x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Windows 7 Professional 32 bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Windows 7 Professional x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Windows 7 Ultimate 32 bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Windows 7 Ultimate x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Linux for x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||