In SAS Customer Intelligence Studio, the Save button is not available when you add a note to the diagram.

You experience this problem when you right-click inside a diagram and select Add Note. When you make the selection, the Save button is unavailable (grayed out), as shown below.

When you add a note, the application does not recognize the addition as a change. As a result, the Save button remains unavailable. Because you cannot save the change, the note that you add disappears if you close and then re-open the campaign.

To work around this problem, you need to move the note. Once you do that, the Save button should be available, as shown below.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 6.6 is available at: