Problem Note 67475: The updateindex command in SAS® Risk Governance Framework fails with a ". . . Could not index attachments" error
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When you run the updateindex command to update index data for the global search feature, it might fail with the following error:
ERROR com.sas.oprisk.server.search.index.SearchIndexService - Could not index attachments
This problem occurs when the SAS® Content Server contains an attachment that is not referenced in the attachment table in the SAS Risk Governance Framework database. That condition should not cause the updateindex command to terminate.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Risk Governance Framework | Microsoft Windows 8 Pro 32-bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 |
| Microsoft Windows 8 Enterprise x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows 8 Enterprise 32-bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft® Windows® for x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows 8 Pro x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows 8.1 Enterprise x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows 8.1 Pro 32-bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows 8.1 Pro x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows 10 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2008 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2008 R2 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2008 for x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2012 Datacenter | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2012 R2 Std | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2012 Std | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2016 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Windows 7 Enterprise 32 bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Windows 7 Enterprise x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Windows 7 Home Premium 32 bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Windows 7 Home Premium x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Windows 7 Professional 32 bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Windows 7 Professional x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Windows 7 Ultimate 32 bit | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Windows 7 Ultimate x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
| Linux for x64 | 7.4 | 7.5 | 9.4 TS1M5 | 9.4 TS1M8 | ||
A fix for this issue for SAS Risk Governance Framework 7.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/D4Z.html#67475| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2023-02-14 11:31:09 |
| Date Created: | 2021-02-23 05:01:49 |