When a service task fails, the SAS^® Workflow Service might return an incorrect status for the failed task. As a result, the status of the associated workflow instance in SAS Workflow Manager remains "In Progress," and you are unable to terminate the instance. The problem is more likely to occur when the failing service task is the first task in the workflow definition.

When the problem occurs, you see a message similar to the following in SAS Workflow Manager:

To work around this issue, make the initial task in a workflow definition a user task instead of a service task.

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.

Operating System and Release Information

Viya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at