Problem Note 67040: You see the error "An error occurred while updating the following issues" after a workflow with a new issue is triggered in SAS® Data Remediation 2.4
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You are raising a new issue for SAS Data Remediation 2.4 that triggers a workflow. However, you see the following error message:
An error occurred while updating the following issues
In the SASDataRemediation.log file, you identify the following error details:
... ERROR com.sas.svcs.remediation.rest.RemediationRestController - Workflow template not defined for issue type ...
This problem happens when a task has the word "Open" only in its name. Renaming the task differently (for example, "Open UI") solves this issue.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Data Remediation | Microsoft® Windows® for x64 | 2.4 | |||
| 64-bit Enabled AIX | 2.4 | |||||
| 64-bit Enabled Solaris | 2.4 | |||||
| HP-UX IPF | 2.4 | |||||
| Linux for x64 | 2.4 | |||||
| Solaris for x64 | 2.4 | |||||
A fix for this issue for SAS Data Remediation Mid-Tier 2.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/J7E.html#67040
The SASDataRemediation.log file also contains the following error details: "... ERROR com.sas.svcs.remediation.rest.RemediationRestController - Workflow template not defined for issue type ..."
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2021-01-29 15:37:28 |
| Date Created: | 2020-12-04 03:05:12 |