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Problem Note 66708: Creating a new folder under Files in the SAS® Enterprise Guide® Servers pane might fail with the message "Unable to create a new folder"

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In SAS Enterprise Guide, you might receive the following error when creating a new folder under SASApp ► Files in the Servers pane: 

"Unable to create a new folder".

new folder location

This error message might appear in your SEguide.log: 

BEGIN_13476:OnNewFolder:ServerListVM.cs@3460: Creating a new folder.
2020-09-22 03:35:57,344 [1] ERROR SAS.EG.Framework.Panes.Servers.ServerListVM [(null)] - OnNewFolder() - The selected item is not a folder or is a folder object that has no SDS object backing it. Because of this, it is impossible for us to be able to create a new folder under it. The item is named Files and is of type "ServerFoldersContainer".

The problem occurs only when File Navigation in SAS Workspace Server Properties is set to SAS User Root.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise GuideWindows 7 Ultimate x648.39.4 TS1M7
Windows 7 Professional x648.39.4 TS1M7
Windows 7 Ultimate 32 bit8.39.4 TS1M7
Windows 7 Professional 32 bit8.39.4 TS1M7
Windows 7 Home Premium x648.39.4 TS1M7
Microsoft Windows Server 2012 R2 Datacenter8.39.4 TS1M7
Microsoft Windows Server 2012 R2 Std8.39.4 TS1M7
Microsoft Windows Server 2012 Std8.39.4 TS1M7
Microsoft Windows Server 20168.39.4 TS1M7
Microsoft Windows Server 20198.39.4 TS1M7
Windows 7 Enterprise 32 bit8.39.4 TS1M7
Windows 7 Enterprise x648.39.4 TS1M7
Windows 7 Home Premium 32 bit8.39.4 TS1M7
Microsoft Windows Server 2008 for x648.39.4 TS1M7
Microsoft Windows Server 2012 Datacenter8.39.4 TS1M7
Microsoft Windows Server 2008 R28.39.4 TS1M7
Microsoft Windows Server 20088.39.4 TS1M7
Microsoft Windows 108.39.4 TS1M7
Microsoft Windows 8.1 Pro x648.39.4 TS1M7
Microsoft Windows 8.1 Pro 32-bit8.39.4 TS1M7
Microsoft Windows 8.1 Enterprise 32-bit8.39.4 TS1M7
Microsoft Windows 8.1 Enterprise x648.39.4 TS1M7
Microsoft Windows 8 Pro x648.39.4 TS1M7
Microsoft Windows 8 Enterprise 32-bit8.39.4 TS1M7
Microsoft Windows 8 Enterprise x648.39.4 TS1M7
Microsoft Windows 8 Pro 32-bit8.39.4 TS1M7
Microsoft® Windows® for x648.39.4 TS1M7
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.