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Problem Note 66507: The “RegisterFontTask" install task fails during out-of-the-box, add-on, or upgrade-in-place deployments if Hot Fix D7G004 is applied

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The SAS® 9.4M4 (TS1M4) Hot Fix D7G004 for ODS Templates installs national language support (NLS) content regardless of whether the languages were installed during the initial deployment. Having sparse NLS content in SASHOME causes the RegisterFontsTask task to fail under the following conditions:

  • when you install new deployments out of the box
  • when you add new products to an existing deployment
  • during upgrade-in-place deployment scenarios

In this scenario, you see an error similar to the following:

2020-08-11 17:56:41    RegisterFontsTask - Starting registration of fonts with SAS for de
2020-08-11 17:56:41    InstallationTask - preparing to execute [C:\Program Files\SASHome\SASFoundation\9.4\sas.exe, -sysin, C:\Program Files\SASHome\InstallMisc\RegisterFonts.sas, -log, C:\Program Files\SASHome\InstallMisc\InstallLogs\RegisterFonts.log, -nodms, -noterminal, -noautoexec, -nodate, -nostimer, -unbuflog, -sasuser, "C:\Program Files\SASHome\InstallMisc", -icon, -nosplash, -noprngetlist, -msg, !SASROOT/core/sasmsg, -config, C:\Program Files\SASHome\SASFoundation\9.4\nls\de\sasv9.cfg]
2020-08-11 17:56:41    InstallationTask - Reading output is done.
2020-08-11 17:56:41    InstallationTask - Waiting for process to signal done.
2020-08-11 17:56:41    InstallationTask - execution complete with exit value 17
2020-08-11 17:56:41    InstallationTask - Invocation of SAS returned 17
2020-08-11 17:56:41    Controller - An error occurred during processing: 
2020-08-11 17:56:41    Controller - There is a problem that seems to be an issue with the installer:  Could not invoke public int com.sas.tools.installs.it.tasks.RegisterFontsTask.postProcessing() on instance com.sas.tools.installs.it.tasks.RegisterFontsTask@1b8b723
2020-08-11 17:56:41    Controller - com.sas.tools.installs.it.InstallException: Could not invoke public int com.sas.tools.installs.it.tasks.RegisterFontsTask.postProcessing() on instance com.sas.tools.installs.it.tasks.RegisterFontsTask@1b8b723
                at com.sas.tools.installs.it.ProcessingTask.invoke(ProcessingTask.java:111)
                at com.sas.tools.installs.it.Controller.postProcess(Controller.java:1482)
                at com.sas.ssn.InstallToolConnector.postProcess(InstallToolConnector.java:826)
                at com.sas.ssn.Chaining.launchInstall(Chaining.java:1255)
                at com.sas.ssn.Chaining.installNext(Chaining.java:580)
                at com.sas.ssn.Chaining.run(Chaining.java:309)
Caused by: java.lang.reflect.InvocationTargetException
                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
                at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
                at java.lang.reflect.Method.invoke(Method.java:606)
                at com.sas.tools.installs.it.ProcessingTask.invoke(ProcessingTask.java:104)
                ... 5 more
Caused by: com.sas.tools.installs.it.InstallException: SAS Foundation error while performing post install task [SAS invocation return code of 17
]
                at com.sas.tools.installs.it.tasks.InstallationTask.processSASOutput(InstallationTask.java:836)
                at com.sas.tools.installs.it.tasks.RegisterFontsTask.registerSASFonts(RegisterFontsTask.java:567)
                at com.sas.tools.installs.it.tasks.RegisterFontsTask.postProcessing(RegisterFontsTask.java:485)
                ... 10 more

To work around the failure, delete any sparse nls/<lang> directories under sasroot. Then, re-run the installation post-processing steps using the SAS® Deployment Manager. 



Operating System and Release Information

Product FamilyProductSystemSAS Release
ReportedFixed*
SAS SystemN/A64-bit Enabled Solaris9.4 TS1M4
64-bit Enabled AIX9.4 TS1M4
Windows 7 Ultimate x649.4 TS1M4
Windows 7 Ultimate 32 bit9.4 TS1M4
Windows 7 Professional x649.4 TS1M4
Windows 7 Professional 32 bit9.4 TS1M4
Windows 7 Home Premium x649.4 TS1M4
Windows 7 Home Premium 32 bit9.4 TS1M4
Windows 7 Enterprise x649.4 TS1M4
Windows 7 Enterprise 32 bit9.4 TS1M4
Microsoft Windows Server 2012 Std9.4 TS1M4
Microsoft Windows Server 2012 Datacenter9.4 TS1M4
Microsoft Windows Server 2008 for x649.4 TS1M4
Microsoft Windows Server 20089.4 TS1M4
Microsoft Windows 8.1 Pro x649.4 TS1M4
Microsoft Windows 8.1 Pro 32-bit9.4 TS1M4
Microsoft Windows 8.1 Enterprise x649.4 TS1M4
Microsoft Windows 8.1 Enterprise 32-bit9.4 TS1M4
Microsoft® Windows® for x649.4 TS1M4
Microsoft Windows Server 2012 R2 Std9.4 TS1M4
Microsoft Windows Server 2012 R2 Datacenter9.4 TS1M4
Microsoft Windows Server 2008 R29.4 TS1M4
Microsoft Windows 8 Pro x649.4 TS1M4
Microsoft Windows 8 Pro 32-bit9.4 TS1M4
Microsoft Windows 8 Enterprise x649.4 TS1M4
Microsoft Windows 8 Enterprise 32-bit9.4 TS1M4
Microsoft Windows 109.4 TS1M4
HP-UX IPF9.4 TS1M4
Linux for x649.4 TS1M4
Solaris for x649.4 TS1M4
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.