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Problem Note 66169: Numeric treatment tags that are attached to one "Cell" node in SAS® Customer Intelligence are not exported properly

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In SAS Customer Intelligence Studio, missing values are exported when you export numeric treatment tags that are attached to only one Cell node. This problem happens when you perform steps similar to the following:

  1. Create a simple campaign by selecting Select ► Cell and creating a Communication or Export node.
  2. Assign two treatments to the Cell node, where the treatments use character, numeric, and date tags.
  3. On the Export page, select all tags for the exported file.
  4. Export the campaign (for example, to a text file). Once you complete this step, numeric values are missing from the second treatment, although date and character tag values work, as shown below:
"D","1189750101","R20 off R100|R40 off R200","TRT3047|TRT3048","ZA|FR|ZA","|","ALL|A|ALL","|","Either|Either"," |","20200630|20200630",".",".",".","4|4","0|1","0|1",".","."

As a workaround, you can create a second Cell node in the diagram and attach Treatment1 to Cell1 and Treatment2 to Cell2. When you enact this workaround, the complete, correct output is generated:

"D","1189830101","R20 off R100","TRT3047","ZA|FR","","ALL|A","","Either","","20200630","100","20","20","4","0","0","56","78"
"D","1189850101","R40 off R200","TRT3048","ZA","","ALL","","Either","","20200630","200","14","40","4","1","1","12","13"

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Customer Intelligence StudioMicrosoft Windows Server 2008 for x646.5
Microsoft Windows Server 2008 R26.5
Microsoft Windows Server 20086.5
Microsoft Windows Server 2003 for x646.5
Microsoft Windows Server 2003 Standard Edition6.5
Microsoft Windows Server 2003 Enterprise Edition6.5
Microsoft Windows Server 2003 Datacenter Edition6.5
Microsoft Windows NT Workstation6.5
Microsoft Windows 2000 Professional6.5
Microsoft Windows 2000 Server6.5
Microsoft Windows 2000 Datacenter Server6.5
Microsoft Windows 2000 Advanced Server6.5
Microsoft Windows 95/986.5
Microsoft Windows 106.56.59.4 TS1M6
Microsoft Windows 8.1 Pro x646.56.59.4 TS1M6
Microsoft Windows 8.1 Pro 32-bit6.56.59.4 TS1M6
Microsoft Windows 8.1 Enterprise x646.56.59.4 TS1M6
Microsoft Windows 8.1 Enterprise 32-bit6.56.59.4 TS1M6
Microsoft Windows 8 Pro x646.56.59.4 TS1M6
Microsoft Windows 8 Pro 32-bit6.56.59.4 TS1M6
Microsoft Windows 8 Enterprise x646.56.59.4 TS1M6
Microsoft Windows 8 Enterprise 32-bit6.56.59.4 TS1M6
Microsoft® Windows® for x646.56.59.4 TS1M6
Microsoft Windows Server 2012 Datacenter6.56.59.4 TS1M6
Microsoft Windows Server 2012 R2 Datacenter6.56.59.4 TS1M6
Microsoft Windows Server 2012 R2 Std6.56.59.4 TS1M6
Microsoft Windows Server 2012 Std6.56.59.4 TS1M6
Microsoft Windows Server 20166.56.59.4 TS1M6
Microsoft Windows Server 20196.56.59.4 TS1M6
Microsoft Windows XP Professional6.5
Windows 7 Enterprise 32 bit6.56.59.4 TS1M6
Windows 7 Enterprise x646.56.59.4 TS1M6
Windows 7 Home Premium 32 bit6.56.59.4 TS1M6
Windows 7 Home Premium x646.56.59.4 TS1M6
Windows 7 Professional 32 bit6.56.59.4 TS1M6
Windows 7 Professional x646.56.59.4 TS1M6
Windows 7 Ultimate 32 bit6.56.59.4 TS1M6
Windows 7 Ultimate x646.56.59.4 TS1M6
Windows Millennium Edition (Me)6.5
Windows Vista6.5
Windows Vista for x646.5
64-bit Enabled AIX6.56.59.4 TS1M6
64-bit Enabled Solaris6.56.59.4 TS1M6
HP-UX IPF6.56.59.4 TS1M6
Linux for x646.56.59.4 TS1M6
Solaris for x646.56.59.4 TS1M6
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.