In SAS Customer Intelligence Studio, the time changes when you use date-and-time of time ranges in custom-detail fields. This problem happens when you perform steps similar to the following:

1. Create a custom detail using a date, where the value for the Date type field is Date and time, as shown below:

   

2. Use this custom detail in a campaign and enter a time (for example, 10:00:00 AM):

   

3. DO NOT save the value that you entered in step 2 before you navigate to a different page. When you return to the original page, the time has changed. In the example below, the value changed from 10:00 AM to 03:00 PM:

   

As a workaround, save the time before you leave the page.

A similar behavior is encountered when you perform these steps:

1. Create a stored process in SAS^® Management Console with a Time Range and enter values for the From and To fields, as shown below:

   

2. Use this stored process in SAS Customer Intelligence Studio. When you open it, the time values have changed:

   

3. Change the Time and Date and Time values in SAS Customer Intelligence Studio:

4. Save, close, and re-open the stored process. The value in the From field has changed:

   

There is no workaround for the second issue.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 6.5 is available at: