Problem Note 65864: The SAS® Grid Manager Client Utility fails intermittently after you submit jobs via SAS® Workload Orchestrator
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When you use the SAS Grid Manager Client Utility (SASGSUB) to submit jobs to a SAS Grid Manager environment that is configured with SAS Workload Orchestrator, jobs can fail intermittently with the following error messages:
ERROR: Connection appears to have been aborted by the webserver.
Connection Failed. Client has no more IPs to try and connect to.
The reason that the messages appear is because an HTTP keepalive connection times out before a job completes.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Grid ManagerClient | Microsoft® Windows® for x64 | 9.46 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.46 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Enterprise x64 | 9.46 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Pro 32-bit | 9.46 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Pro x64 | 9.46 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.46 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 9.46 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 9.46 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Pro x64 | 9.46 | 9.4 TS1M6 | ||||
| Microsoft Windows 10 | 9.46 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 Datacenter | 9.46 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 9.46 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 R2 Std | 9.46 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 Std | 9.46 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2016 | 9.46 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2019 | 9.46 | 9.4 TS1M6 | ||||
| Windows 7 Enterprise 32 bit | 9.46 | 9.4 TS1M6 | ||||
| Windows 7 Enterprise x64 | 9.46 | 9.4 TS1M6 | ||||
| Windows 7 Home Premium 32 bit | 9.46 | 9.4 TS1M6 | ||||
| Windows 7 Home Premium x64 | 9.46 | 9.4 TS1M6 | ||||
| Windows 7 Professional 32 bit | 9.46 | 9.4 TS1M6 | ||||
| Windows 7 Professional x64 | 9.46 | 9.4 TS1M6 | ||||
| Windows 7 Ultimate 32 bit | 9.46 | 9.4 TS1M6 | ||||
| Windows 7 Ultimate x64 | 9.46 | 9.4 TS1M6 | ||||
| 64-bit Enabled AIX | 9.46 | 9.4 TS1M6 | ||||
| 64-bit Enabled Solaris | 9.46 | 9.4 TS1M6 | ||||
| HP-UX IPF | 9.46 | 9.4 TS1M6 | ||||
| Linux for x64 | 9.46 | 9.4 TS1M6 | ||||
| Solaris for x64 | 9.46 | 9.4 TS1M6 | ||||
A fix for this issue for SAS Threaded Kernel Core Routines 9.4_M6 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E3Q.html#65864| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2020-04-22 12:03:36 |
| Date Created: | 2020-04-21 15:30:03 |