Problem Note 65643: The SAS® Workload Orchestrator Administration Utility might return the error "Message is out of range"
SAS® Workload Orchestrator might return a message ID that is not present in the SAS Workload Orchestrator Administration Utility message matrix. In this scenario, error messages similar to the following might be returned:
ERROR: tkzCapture() failed
ERROR: Message is out of range. (Not defined.)
This problem occurs when the SAS Workload Orchestrator Administration Utility and SAS Workload Orchestrator are at different releases.
To circumvent the issue, make sure that both the SAS Workload Orchestrator Administration Utility host and the SAS Workload Orchestrator hosts have the latest hot fix level installed.
Here is the current version of the E3Y container hot fix download, which now contains the updates for both SAS Workload Orchestrator and the SAS Workload Orchestrator Administration Utility to ensure that their versions are consistent:
Hot Fixes for SAS Workload Orchestrator 9.46
Operating System and Release Information
SAS System | SAS Workload Orchestrator | Microsoft® Windows® for x64 | 9.46 | | 9.4 TS1M6 | |
Microsoft Windows 8 Enterprise 32-bit | 9.46 | | 9.4 TS1M6 | |
Microsoft Windows 8 Enterprise x64 | 9.46 | | 9.4 TS1M6 | |
Microsoft Windows 8 Pro 32-bit | 9.46 | | 9.4 TS1M6 | |
Microsoft Windows 8 Pro x64 | 9.46 | | 9.4 TS1M6 | |
Microsoft Windows 8.1 Enterprise 32-bit | 9.46 | | 9.4 TS1M6 | |
Microsoft Windows 8.1 Enterprise x64 | 9.46 | | 9.4 TS1M6 | |
Microsoft Windows 8.1 Pro 32-bit | 9.46 | | 9.4 TS1M6 | |
Microsoft Windows 8.1 Pro x64 | 9.46 | | 9.4 TS1M6 | |
Microsoft Windows 10 | 9.46 | | 9.4 TS1M6 | |
Microsoft Windows Server 2012 Datacenter | 9.46 | | 9.4 TS1M6 | |
Microsoft Windows Server 2012 R2 Datacenter | 9.46 | | 9.4 TS1M6 | |
Microsoft Windows Server 2012 R2 Std | 9.46 | | 9.4 TS1M6 | |
Microsoft Windows Server 2012 Std | 9.46 | | 9.4 TS1M6 | |
Microsoft Windows Server 2016 | 9.46 | | 9.4 TS1M6 | |
Microsoft Windows Server 2019 | 9.46 | | 9.4 TS1M6 | |
Windows 7 Enterprise 32 bit | 9.46 | | 9.4 TS1M6 | |
Windows 7 Enterprise x64 | 9.46 | | 9.4 TS1M6 | |
Windows 7 Home Premium 32 bit | 9.46 | | 9.4 TS1M6 | |
Windows 7 Home Premium x64 | 9.46 | | 9.4 TS1M6 | |
Windows 7 Professional 32 bit | 9.46 | | 9.4 TS1M6 | |
Windows 7 Professional x64 | 9.46 | | 9.4 TS1M6 | |
Windows 7 Ultimate 32 bit | 9.46 | | 9.4 TS1M6 | |
Windows 7 Ultimate x64 | 9.46 | | 9.4 TS1M6 | |
64-bit Enabled AIX | 9.46 | | 9.4 TS1M6 | |
64-bit Enabled Solaris | 9.46 | | 9.4 TS1M6 | |
HP-UX IPF | 9.46 | | 9.4 TS1M6 | |
Linux for x64 | 9.46 | | 9.4 TS1M6 | |
Solaris for x64 | 9.46 | | 9.4 TS1M6 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
If the SAS® Workload Orchestrator Administration Utility and SAS® Workload Orchestrator are at different releases, SAS Workload Orchestrator might return a message ID that is not present in the administration utility's message matrix, causing an "out of range" message.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2020-03-04 15:15:53 |
Date Created: | 2020-03-03 09:26:28 |