Problem Note 65312: A pop-up error occurs when you create a custom detail using the selection group and set up a required field in SAS® Customer Intelligence
When you create a custom detail in SAS Customer Intelligence 6.5, you might encounter the following pop-up window:
To correct this error:
- Open the services-config.xml file that is located in the following directory:
SAS-configuration-directory/Levn/Web/WebAppServer/SASServer6_1/sas_webapps/sas.customerintelligencestudio.war/WEB-INF/flex
- Locate the allow-classes block in the services-config.xml file and include the following line:
<class name="flex.messaging.io.ObjectProxy" />
- Save the file and restart the SASServer6_1 web application server.
Operating System and Release Information
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows 8 Enterprise 32-bit | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows 8 Enterprise x64 | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows 8 Pro 32-bit | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows 8 Pro x64 | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows 8.1 Enterprise 32-bit | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows 8.1 Enterprise x64 | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows 8.1 Pro 32-bit | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows 8.1 Pro x64 | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows 10 | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows Server 2008 | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows Server 2008 R2 | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows Server 2008 for x64 | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows Server 2012 Datacenter | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows Server 2012 R2 Datacenter | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows Server 2012 R2 Std | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows Server 2012 Std | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows Server 2016 | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Windows 7 Enterprise 32 bit | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Windows 7 Enterprise x64 | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Windows 7 Home Premium 32 bit | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Windows 7 Home Premium x64 | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Windows 7 Professional 32 bit | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Windows 7 Professional x64 | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Windows 7 Ultimate 32 bit | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Windows 7 Ultimate x64 | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| 64-bit Enabled AIX | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| 64-bit Enabled Solaris | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| HP-UX IPF | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Linux for x64 | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
| Solaris for x64 | 6.5 | 6.6 | 9.4 TS1M5 | 9.4 TS1M6 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
In SAS Customer Intelligence, the following error occurs when you create a custom detail and set up a required field: "Creation validation for class 'flex.messaging.io.ObjectProxy' failed."
| Type: | Problem Note |
| Priority: | alert |
| Date Modified: | 2020-01-07 14:01:56 |
| Date Created: | 2020-01-07 11:25:20 |
