Problem Note 65063: You see a file format error when you open a Microsoft Excel spreadsheet that was created by the SAS® Risk Governance Framework
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The SAS Risk Governance Framework might create a Microsoft Excel spreadsheet that you are unable to open in Excel. When you try to open the file in Excel, you might see an error similar to the following:
The problem occurs when the web application produces a file with the wrong file extension. To work around the problem, rename the file extension from .xls to .xslx.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Risk Governance Framework | Windows 7 Home Premium x64 | 7.4 | 9.4 TS1M5 | ||
| Windows 7 Home Premium 32 bit | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Enterprise x64 | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Enterprise 32 bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2016 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 Std | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 R2 Std | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 Datacenter | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 for x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 R2 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 10 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Pro x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Pro x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Pro 32-bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Enterprise x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Enterprise 32-bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft® Windows® for x64 | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Professional 32 bit | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Professional x64 | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Ultimate 32 bit | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Ultimate x64 | 7.4 | 9.4 TS1M5 | ||||
| Linux for x64 | 7.4 | 9.4 TS1M5 | ||||
A fix for this issue for SAS Risk Governance Framework 7.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/D4Z.html#65063| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2019-11-12 10:40:15 |
| Date Created: | 2019-11-05 21:44:16 |