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Problem Note 65063: You see a file format error when you open a Microsoft Excel spreadsheet that was created by the SAS® Risk Governance Framework

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The SAS Risk Governance Framework might create a Microsoft Excel spreadsheet that you are unable to open in Excel. When you try to open the file in Excel, you might see an error similar to the following:

The file format and extension don't match

The problem occurs when the web application produces a file with the wrong file extension. To work around the problem, rename the file extension from .xls to .xslx.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Risk Governance FrameworkWindows 7 Home Premium x647.49.4 TS1M5
Windows 7 Home Premium 32 bit7.49.4 TS1M5
Windows 7 Enterprise x647.49.4 TS1M5
Windows 7 Enterprise 32 bit7.49.4 TS1M5
Microsoft Windows Server 20167.49.4 TS1M5
Microsoft Windows Server 2012 Std7.49.4 TS1M5
Microsoft Windows Server 2012 R2 Std7.49.4 TS1M5
Microsoft Windows Server 2012 R2 Datacenter7.49.4 TS1M5
Microsoft Windows Server 2012 Datacenter7.49.4 TS1M5
Microsoft Windows Server 2008 for x647.49.4 TS1M5
Microsoft Windows Server 2008 R27.49.4 TS1M5
Microsoft Windows Server 20087.49.4 TS1M5
Microsoft Windows 107.49.4 TS1M5
Microsoft Windows 8.1 Pro x647.49.4 TS1M5
Microsoft Windows 8.1 Pro 32-bit7.49.4 TS1M5
Microsoft Windows 8.1 Enterprise x647.49.4 TS1M5
Microsoft Windows 8.1 Enterprise 32-bit7.49.4 TS1M5
Microsoft Windows 8 Pro x647.49.4 TS1M5
Microsoft Windows 8 Pro 32-bit7.49.4 TS1M5
Microsoft Windows 8 Enterprise x647.49.4 TS1M5
Microsoft Windows 8 Enterprise 32-bit7.49.4 TS1M5
Microsoft® Windows® for x647.49.4 TS1M5
Windows 7 Professional 32 bit7.49.4 TS1M5
Windows 7 Professional x647.49.4 TS1M5
Windows 7 Ultimate 32 bit7.49.4 TS1M5
Windows 7 Ultimate x647.49.4 TS1M5
Linux for x647.49.4 TS1M5
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.